Customer Account Analyst I MSRDP

2 weeks ago


Dallas, Texas, United States University of Texas Southwestern Medical Center Full time
{"title": "Customer Account Analyst I MSRDP", "description": "Job Summary

UT Southwestern Medical Center is seeking a highly skilled Customer Account Analyst I MSRDP to join our Revenue Cycle Department team. As a key member of our team, you will play a critical role in providing exceptional patient experience and ensuring the accuracy and efficiency of our billing operations.

Key Responsibilities
  • Answer incoming patient calls and provide timely and accurate responses to billing inquiries.
  • Take credit card payments over the phone and post to patient accounts.
  • Set up monthly payment plans and update demographics to ensure accurate patient information.
  • Document all actions taken on accounts in the system account notes.
  • Review accounts to resolve discrepancies and ensure payments are in accordance with contracts and applicable discounts.
Requirements
  • High school diploma or equivalent.
  • Plus two years of directly related medical billing and customer service experience.
  • Some college preferred.
Why UT Southwestern?

As a world-renowned medical and research center, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. We offer a competitive and comprehensive benefits package, including a PPO medical plan, paid time off, retirement programs, and tuition reimbursement.

", "lang_code": "en-US"}

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