Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.
Key Responsibilities- Provide personalized support to customers throughout their car-buying journey, from initial contact to final sale.
- Conduct thorough vehicle inspections to ensure accuracy and transparency in our sales process.
- Process sales paperwork and manage customer contracts with attention to detail and a focus on accuracy.
- Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
- Stay up-to-date on product knowledge and sales techniques to provide informed and effective support to customers.
- High school diploma or equivalent required.
- Previous sales and customer service experience preferred.
- Valid driver's license required.
- Basic computer skills and proficiency in Microsoft Office Suite preferred.
CarMax is a leading retailer of used cars, committed to delivering an honest and transparent car-buying experience. We are a dynamic and growing company with a strong focus on customer satisfaction and employee development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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