Customer Service Representative

1 day ago

Killeen, Texas, United States Ammeraal Beltech Full time

Job Summary

The Customer Solution Specialist is a key role within our organization, responsible for delivering exceptional customer service and support. This position requires a strong understanding of customer needs and the ability to provide tailored solutions to drive sales growth and customer satisfaction.

Key Responsibilities

  • Manage customer relationships through proactive and reactive communication, ensuring timely resolution of queries and issues.
  • Collaborate with sales teams to identify and pursue new business opportunities, leveraging technical expertise to provide value-added solutions.
  • Provide technical support and guidance to customers, ensuring they receive the best possible service and support.
  • Utilize CRM and ERP systems to manage customer interactions, track sales performance, and analyze customer data to inform business decisions.
  • Develop and maintain in-depth knowledge of our products and services, ensuring accurate and up-to-date information is provided to customers.
  • Work closely with internal stakeholders to ensure seamless communication and collaboration, driving business results and customer satisfaction.

Requirements

  • 2-5 years of experience in a customer-facing role, preferably in a business-to-business environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong technical aptitude and problem-solving skills, with the ability to analyze complex customer issues and provide effective solutions.
  • Self-motivated and results-driven, with a proven track record of meeting or exceeding sales targets and customer satisfaction metrics.
  • Proficiency in CRM and ERP systems, with experience in a call center environment.

Competencies

  • Results-driven and deadline-focused, with a strong sense of accountability.
  • Detail-oriented and organized, with excellent time management skills.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong technical aptitude and problem-solving skills, with the ability to analyze complex customer issues and provide effective solutions.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

  • Customer Service Representative

    4 weeks ago

    Killeen, Texas, United States EZCORP Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences, processing sales and loans, and performing various store duties.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    1 week ago

    Killeen, Texas, United States Joaquin Carrasquillo - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will be responsible for providing exceptional customer service, building relationships, and promoting insurance products to meet the needs of our...

  • Customer Service Representative

    1 month ago

    Killeen, Texas, United States Planet Fitness Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience in our clubs.Key ResponsibilitiesMember Check-In and Support: Check...

  • Customer Service Representative

    3 weeks ago

    Killeen, Texas, United States Rollins Full time

    {"h1": "Customer Service Specialist", "p": "At Orkin Pest Control, we are seeking a Customer Service Specialist to provide exceptional customer service assistance to our customers over the telephone and enter customer data into our computer system. Responsibilities include: * Contacting customers to schedule and confirm service appointments * Scheduling...

  • Customer Service Representative

    1 month ago

    Killeen, Texas, United States Planet Fitness - Excel Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and ensuring a positive experience at our facilities.Key ResponsibilitiesMember Check-In and Support: Check members...

  • Customer Service Representative

    4 weeks ago

    Killeen, Texas, United States Walmart Full time

    **Job Summary**Walmart is seeking a skilled Customer Service Representative to join our team. As a Front End Service Team Associate, you will be responsible for providing exceptional customer service, processing returns and refunds, and handling financial transactions.**Key Responsibilities:**Provide excellent customer service, ensuring a positive shopping...

  • Customer Service Representative

    4 weeks ago

    Killeen, Texas, United States Rollins Full time

    {"h1": "Customer Service Specialist", "p": "At Orkin Pest Control, we are seeking a Customer Service Specialist to provide exceptional customer service assistance to our customers over the telephone and enter customer data into the computer.Responsibilities include:* Contacting customers to schedule and confirm service appointments* Scheduling appointments...

  • Customer Service Representative

    4 days ago

    Killeen, Texas, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.Key...

  • Customer Service Representative

    4 weeks ago

    Killeen, Texas, United States Security Finance Full time

    About UsSecurity Finance is a leading provider of financial services, offering easy and safe installment loans and income tax preparation to communities across the country.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for...

  • Customer Service Representative

    1 month ago

    Killeen, Texas, United States Joaquin Carrasquillo - State Farm Agent Full time

    Job Description**Position Overview**Are you looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.**Responsibilities**Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include...

  • Insurance Customer Service Representative

    1 week ago

    Killeen, Texas, United States State Farm Insurance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will play a critical role in providing exceptional customer service, processing insurance policy changes and updates, and maintaining accurate and organized customer files.Key ResponsibilitiesAssist...

  • Bilingual Customer Service Representative

    2 weeks ago

    Killeen, Texas, United States Sedona Staffing TX Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Sedona Staffing TX. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to inquiries, and resolving customer complaints in a professional and timely manner.Key...

  • Customer Service Representative

    4 days ago

    Killeen, Texas, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...

  • Customer Service Representative

    1 week ago

    Killeen, Texas, United States Jackson Hewitt Full time

    Customer Service AssociateAt Jackson Hewitt, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in achieving this goal.Key Responsibilities:Greet and Engage - Welcome all potential clients with a friendly and professional demeanor, setting the tone for a positive experience.Accurate...

  • Customer Service Representative

    2 weeks ago

    Killeen, Texas, United States Jackson Hewitt Full time

    Job SummaryAs a Customer Service Associate at Jackson Hewitt, you will be responsible for providing exceptional customer service to our clients. This includes greeting clients with a friendly and professional demeanor, providing accurate and timely responses to customer inquiries, and resolving customer complaints and issues in a professional manner.Key...

  • Customer Service Representative

    1 month ago

    Killeen, Texas, United States Jackson Hewitt - 1915 Full time

    Job OverviewAt Jackson Hewitt - 1915, we are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Associates. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch customer service to...

  • Customer Service Representative

    1 month ago

    Killeen, Texas, United States Smart & Final Full time

    About the OpportunityThe Part-Time Retail Associate is a key role in our success!Our stores rely on Part-Time Retail Associates to provide exceptional customer service, maintain a well-stocked store, and create a great shopping experience for our customers.Key ResponsibilitiesMaintain a store section as assigned and stock merchandise using proper...

  • Customer Service Team Lead

    3 weeks ago

    Killeen, Texas, United States City of Killeen, Texas Full time

    Senior Customer Service RepresentativeAt the City of Killeen, Texas, we are seeking a highly skilled Senior Customer Service Representative to lead our team in providing exceptional service to our community.Key Responsibilities:Lead graveside services with professionalism and respectPerform daily office duties with efficiency and accuracyCollaborate with...

  • Guest Service Representative

    4 weeks ago

    Killeen, Texas, United States MCR Hotels Full time

    Job Title: Guest Service RepresentativeThe Guest Service Representative at MCR Hotels is the first point of contact for guests, responsible for managing all aspects of their accommodation. This role requires a high level of customer service skills, with a focus on providing exceptional experiences for our guests.Key Responsibilities:Guest Check-in and...

  • Customer Service Representative

    1 month ago

    Killeen, Texas, United States Joaquin Carrasquillo - State Farm Agent Full time

    Job Description**Position Overview**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, building relationships with clients, and helping them navigate their...