Customer Service Associate
1 week ago
At Goodwill Industries of Greater New York, we're committed to empowering individuals with disabilities and other barriers to employment to gain independence through the power of work.
Job Summary:We're seeking a highly motivated and customer-focused Outlet Customer Service Floor Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and creating a positive customer-centric experience.
Key Responsibilities:- Drive Goodwill brand loyalty by educating customers about our Rewards program and its benefits.
- Engage all customers and donors, providing best-in-class customer service and creating an emotional connection with every customer.
- Be knowledgeable about POS policies and procedures, and demonstrate a professional ability to answer customer inquiries.
- Perform sales transactions quickly and accurately, ensuring items are checked out with accuracy and cart checking is completed.
- Capture customer data using Company tools to build relationships and personalize future customer development opportunities.
- Meet and exceed customer expectations, driving positive sales growth and brand experience by modeling the CARE service model.
- Follow all Loss Prevention policies, advising management of any unusual internal or external activity.
- Be willing to be cross-trained and assist in all departments, including partnering with the Outlet Specialists Team to support store goals and objectives.
- Maintain brand standards of a neat and organized sales floor, cash wrap, and ensure the store is presentable for employees and customers.
- Collaborate with Store Leaders and Specialist Team in the execution of the Showcase program and visual expectations.
- 6 months of retail or customer service experience preferred.
- High School Diploma or equivalent required.
- Proven ability to drive and exceed individual and store results.
- Accuracy and attention to detail required.
- Proven ability to build lasting relationships with customers and colleagues.
- Ability to adapt to and engage with internal and external customers.
- Good verbal and written communication skills with customers, sales leadership team, and colleagues.
- Ability to attend in-service related training as assigned.
- Demonstrated collaborative skills and ability to work well within a team.
- Ability to receive feedback and take action when appropriate.
- Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
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Culinary Service Associate
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Hackensack, New Jersey, United States Summit Food Service LLC Full timeCulinary Service Associate Job Reference Number: 22727 Employment Type: Full-Time, Onsite Segment: Corrections Brand: Summit State: North Carolina (US-NC) Position Overview: We are seeking a dedicated culinary service associate to enhance our corrections team in Morganton, NC. In this role, you will engage in a variety of responsibilities, acquire diverse...
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Hackensack, New Jersey, United States Summit Food Service LLC Full timeCulinary Service Associate Job Reference Number: 22727 Employment Type: Full-Time, Onsite Segment: Corrections Brand: Summit State: North Carolina (US-NC) Position Overview: We are seeking a dedicated culinary service associate to enhance our corrections team in Morganton, NC. In this role, you will engage in a variety of responsibilities, acquire diverse...
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Hackensack, New Jersey, United States Summit Food Service LLC Full timeCulinary Service Associate Job Reference Number: 22727 Employment Type: Full-Time, Onsite Segment: Corrections Brand: Summit State: North Carolina (US-NC) Position Overview: We are seeking a dedicated culinary service associate to join our corrections team in Morganton, NC. In this role, you will engage in a variety of responsibilities, acquire diverse...
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