Conference Services Manager: Maximize Group Experiences

1 day ago


Vail, Colorado, United States Vail Resorts Full time

Vail Resorts Conference Services Manager Opportunity

We are seeking an experienced Conference Services Manager to join our team at Vail Resorts. This role is responsible for maximizing group experiences across all Vail Resorts owned and operated dining venues, activities, lift tickets, ski school, and other lines of business within Vail.

About the Role:

  • This Conference Services Manager will report to the Senior Conference Services Manager and work closely with Resort Leaders in all departments to enhance the group experience internally and externally.
  • The ideal candidate will have 4-year bachelor degree preferably in Hospitality, proven success in a similar role, and 2 years' experience in managing staff at a supervisory level.
  • They will be proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint) and SharePoint, as well as Delphi FDC (training will be provided).
  • Flexibility to travel in the resort as needed is essential, and a valid driver's license is required.

Key Responsibilities:

  1. Advanced planning for all Wedding, Social Events, Corporate Programs & Group activities booked within the Vail Collection.
  2. Maximizing food and beverage revenue through strong product knowledge, selling skills, and client upselling techniques.
  3. Utilizing in-depth knowledge of all areas of the Resort and outside vendors used by the department as related to group functions.
  4. Service groups as business levels demand, ensuring excellent communication and problem-solving skills.
  5. Attending BEO, resume meetings, and operational meetings to communicate relevant information accurately and timely.

Requirements:

  • Excellent organization and communication skills.
  • Ability to consistently manage multiple priorities.
  • Pride and attention to detail, empathy towards customers and colleagues.
  • Able to influence and work with a wide variety of stakeholders, flexible schedule based on business needs.

Benefits and Opportunities:

  • Competitive salary range ($58,000 - $62,000), including benefits such as flexible time off and a comprehensive health insurance plan.
  • Ongoing training and development opportunities to support career growth and professional development.
  • The chance to work in a dynamic and fast-paced environment, collaborating with a diverse team of professionals who share a passion for delivering exceptional customer service.

About Us:

Vail Resorts is a global leader in the hospitality and leisure industry, known for its high-quality resorts, hotels, and restaurants. We pride ourselves on delivering exceptional guest experiences and providing our employees with opportunities for growth and development.



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