Director of Manufacturing Operations

2 days ago

Sioux Center, United States Interstates Full time
Job Title: Director of Manufacturing Operations

At Interstates, we are seeking a seasoned Director of Manufacturing Operations to lead our manufacturing operations team. This is a strategic leadership role that requires a strong understanding of manufacturing processes, project management, and customer service.

Key Responsibilities:
  • Develop and implement strategies to enhance customer service experience and ensure alignment with key business performance indicators.
  • Oversee the manufacturing process to ensure products are delivered to exceed client expectations.
  • Analyze client data and KPIs, implementing solutions to improve customer experience.
  • Provide senior leadership with regular updates on client experience, manufacturing performance, and initiatives.
  • Lead manufacturing project management processes, ensuring Interstates PM Standards are met.
  • Manage Manufacturing Project Managers and oversee financials related to project execution.
  • Collaborate with manufacturing and operations teams to meet customer needs and deliver high-quality products on time.
  • Participate in estimating wrap-up meetings, providing insights on financial implications and resource utilization.
  • Analyze project backlogs and work with Scheduling and Production Managers to level workloads across shops or subcontract work during peak times.
  • Provide input into pricing based on backlog to optimize financial performance.
  • Support Hiring & Staffing Goals: Work closely with Recruiting to set hiring targets based on operational needs.
Requirements:
  • Bachelor's degree in Business Administration, Engineering, or Operations Management preferred.
  • 10+ years of related experience or equivalent combination of education and experience.
  • Proven experience in operations management, project management, or a related role within manufacturing.
  • Strong customer service experience and financial acumen.
  • Excellent leadership and communication skills with the ability to work cross-functionally.
Why Interstates?

This is an opportunity to lead manufacturing operations at a strategic level, with a direct impact on the success of projects and the satisfaction of our clients. You will be part of a collaborative, results-driven team, where your expertise and leadership will make a significant difference in delivering high-quality products and achieving business goals.

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