Director of Manufacturing Operations

3 weeks ago

Sioux Falls, United States Interstates Full time
Overview

We are seeking a dynamic and experienced Director of Manufacturing Operations to lead and manage manufacturing product lines, ensuring seamless delivery and client satisfaction. In this pivotal role, you will partner with the project managers, manufacturing shop leaders, estimating and the VP of Manufacturing to optimize processes, manage project backlogs, and support hiring goals while driving financial performance. The Director of Manufacturing Operations role requires strategic thinking, collaboration across departments, and a dedication to excellence in manufacturing operations.

Responsibilities

  • Client Service:
    • Develop and implement strategies to enhance customer service experience, ensuring alignment with key business performance indicators.
    • Oversee the manufacturing process to ensure products are delivered to exceed client expectations.
    • Analyze client data and KPIs, implementing solutions to improve customer experience.
    • Provide senior leadership with regular updates on client experience, manufacturing performance, and initiatives.
  • Project Management & Financial Oversight:
    • Lead manufacturing project management processes, ensuring Interstates PM Standards are met.
    • Manage Manufacturing Project Managers and oversee financials related to project execution.
    • Collaborate with manufacturing and operations teams to meet customer needs and deliver high-quality products on time.
    • Participate in estimating wrap-up meetings, providing insights on financial implications and resource utilization.
  • Backlog Management:
    • Analyze project backlogs and work with Scheduling and Production Managers to level workloads across shops or subcontract work during peak times.
    • Provide input into pricing based on backlog to optimize financial performance.
  • Support Hiring & Staffing Goals:
    • Work closely with Recruiting to set hiring targets based on operational needs.
    • Balance workforce levels with current and future project demands.
    • Coordinate with delivery and offer teams to ensure staffing aligns with operational objectives.
Qualifications
  • Bachelor's degree in Business Administration, Engineering, or Operations Management preferred. Will consider 10+ years of related experience or equivalent combination of education and experience.
  • Proven experience in operations management, project management, or a related role within manufacturing.
  • Strong customer service experience and financial acumen.
  • Excellent leadership and communication skills with the ability to work cross-functionally.
  • Familiarity with shop operations, estimating processes, and workforce management is highly desirable.

Why Join Us? This is an opportunity to lead manufacturing operations at a strategic level, with a direct impact on the success of projects and the satisfaction of our clients. You will be part of a collaborative, results-driven team, where your expertise and leadership will make a significant difference in delivering high-quality products and achieving business goals.

Compensation: The pay range for this position is $120-165K + benefits. Our salary ranges are determined by the experience and education required, and level of responsibility.

Application Deadline: October 31, 2024

Applications received after this date may be considered depending on the status of the search.

Physical Demands & Work Environment:

  • Primarily office-based but occasional travel to worksites or shop facilities required (up to 20% travel).
  • Professional office environment, with occasional exposure to shop environments and moderate noise levels.

Interstates is an Equal Opportunity/AA Employer and maintains a drug-free work environment. Join us and be part of a team that values your growth and success

If you are a strategic thinker with a passion for manufacturing operations and a commitment to delivering quality products, we encourage you to apply for this exciting leadership role

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