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Patient Liaison Representative

2 months ago

Chicago, Illinois, United States Axelon Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Liaison Representative to join our team at Axelon. As a key member of our Interventional GI team, you will play a critical role in ensuring seamless patient care and support.

Key Responsibilities:
  • Patient Registration and Scheduling: Register patients and coordinate the scheduling of appointments to ensure timely and efficient care.
  • Patient Education and Support: Provide patients with education information and materials as needed to empower them to take an active role in their care.
  • Communication and Follow-up: Respond to incoming inquiries from patients, providers, and staff, and conduct follow-up with patients to ensure compliance with testing, prescriptions, and care plans.
Requirements:
  • Education: High School Diploma or GED equivalent.
  • Experience: 2 years of previous healthcare experience, preferably in a customer service role.
  • Preferred Qualifications: Bachelor's degree, Epic experience, and knowledge of medical terminology.