Customer Experience Director
3 weeks ago
Michaels Stores is committed to fueling the joy of creativity in our customers and team members alike.
We're looking for a seasoned Customer Experience Manager to lead our team in WEST SPRINGFIELD, MA and drive business growth through exceptional customer service.
The estimated salary for this role is approximately $62,000 per year, based on experience.
About the Role:This is a unique opportunity to join a dynamic team and contribute to the success of Michaels Stores.
Key Responsibilities:- Develop and implement strategies to enhance customer experience and drive sales growth.
- Collaborate with cross-functional teams to ensure seamless execution of retail operations.
- Provide coaching and development opportunities to team members to improve performance.
- Minimum 3 years of retail management experience.
- Excellent communication and interpersonal skills.
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