Seasonal Retail Sales Lead

3 days ago

Schaumburg, Illinois, United States Squishable Full time
About Squishable

Squishable is a close-knit team of designers, artists, and pop culture enthusiasts who create adorable and unique plush and lifestyle products. Our mission is to spread joy and make people say 'awww.'

Job Summary

We are seeking a Seasonal Retail Sales Lead to join our team in NYC during the holiday season. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales, and representing the Squishable brand in our stores.

Key Responsibilities
  • Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
  • Enforce sales strategies, initiatives, and growth across all categories
  • Productivity Management: hold self and sales team accountable for personal sales
  • Act as a brand ambassador in the local market/mall to drive brand loyalty and business
  • Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
  • Develop both individual and team product knowledge skills-Stay up-to-date on all current Squishable in-store products
  • Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
  • Able to provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager
Requirements
  • Two plus years of relevant supervisor experience in a high volume, fast-paced, challenging, and creative customer-facing environment
  • Passion for people; a dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching, and developing team members
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
  • Feedback is a gift; ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards
  • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
  • Teams Win; has to be a team player who fosters a collaborative and engaged teamwork environment
  • Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
  • Proficient with Microsoft Office Suite or related software
  • Ability to transport stock as may be required; lifting cartons up to 25 lb.
What We Offer

We offer a competitive hourly rate of $16 and a dynamic work environment that values diversity, inclusivity, and teamwork. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply.

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