Seasonal Sales Associate

3 weeks ago


Schaumburg, Illinois, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Sales Team Member to join our team at Michaels Stores. As a Seasonal Sales Team Member, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the sales floor team in achieving sales goals.

Key Responsibilities
  • Provide fast and friendly customer service, ensuring a positive shopping experience for all customers.
  • Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Support the sales floor team in achieving sales goals, including merchandise recovery and maintenance.
  • Engage customers on benefits of Rewards program and complete enrollments.
  • Educate customers on Voice of Customer (VOC) survey.
  • Participate in truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Support shrink and safety programs.
  • Assist with Omni channel processes.
Requirements
  • Retail and/or customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.



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