Service Coordinator

2 weeks ago


Joplin, Missouri, United States Home Instead Senior Care Full time
Job Title: Service Coordinator

At Home Instead Senior Care, we are seeking a highly skilled and compassionate Service Coordinator to join our team. As a Service Coordinator, you will play a vital role in coordinating scheduling services for our clients, ensuring they receive the highest quality care and support.

Key Responsibilities:
  • Coordinate scheduling services for clients, including matching them with qualified care professionals.
  • Develop and maintain strong relationships with clients, care professionals, and other stakeholders.
  • Monitor and resolve any issues or concerns that may arise during the scheduling process.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
  • Collaborate with the franchise owner and other team members to achieve business objectives.
Requirements:
  • High school diploma or equivalent required; related business experience or equivalent combination of education and work experience may be considered.
  • Valid driver's license and car insurance required.
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in Microsoft Office, including Word and Excel.
Benefits:
  • Competitive salary and benefits package, including health, vision, and dental insurance.
  • 401(k) plan with 3% match.
  • Flexible vacation policy and sick leave.
  • Performance-based bonus and incentive programs.

Please note that this is a franchise office located at 1416 Virginia Ave. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit our Careers page.


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