Service Coordinator

1 week ago


Joplin, Missouri, United States Fabick Cat Full time
Job Summary: The Service Coordinator is responsible for assisting the shop with office duties as it pertains to the customers and shop employees. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will have experience working in a heavy equipment industry and be proficient in Microsoft applications.

Responsibilities:

* Opens work orders, checks for customer credit, and processes outside job purchases to the proper work order segment and applies the correct mark-up.
* Maintains a work log and provides work in process report.
* Closes work orders, processes invoice adjustments and corrections, and processes Instant Invoices for COD as needed.
* Coordinates shop purchases according to the department needs and maintains a Purchase Order log and tracks outside invoice status.
* Reconciles invoices for payment and processes invoices to accounting department.
* Gathers and/or confirms required warranty information necessary for claim submission and ensures all documents are present and coordinates delivery of claim file to the Warranty Writer.
* Receives incoming customer calls as needed and answers customer inquiries and directs customers to the appropriate service personnel.
* Coordinates technician training expense needs such as hotel and meal funds and maintains fuel, Freon, and oil logs and processes sales to work orders.
* Initiates inspection log for Rent, Demo, or Used Equipment on the CAT Used website and uploads completed inspection data to the website and ensures all appropriate data is included.
* Maintains the PDA hardware to support this effort and performs other miscellaneous duties as directed by the Product Support Manager.

Requirements:

* High School Diploma or Equivalent
* Associate's Degree preferred
* 3-5 years heavy equipment experience
* Knowledge of Microsoft applications
* Basic math skills
* Professional phone and personal communication
* Data entry experience

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods, stand, walk, bend, and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds.

Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
  • Service Coordinator

    2 weeks ago


    Joplin, Missouri, United States Home Instead Senior Care Full time

    Job Title: Service CoordinatorAt Home Instead Senior Care, we are seeking a highly skilled and compassionate Service Coordinator to join our team. As a Service Coordinator, you will play a vital role in coordinating scheduling services for our clients, ensuring they receive the highest quality care and support.Key Responsibilities:Coordinate scheduling...


  • Joplin, Missouri, United States Mercy Full time

    Job Summary:We're seeking a skilled Volunteer Services Coordinator to promote and coordinate Mercy's volunteer program. The ideal candidate will have excellent interpersonal, organizational, and analytical skills, with the ability to communicate effectively with both senior and teen populations. This role involves recruiting volunteers, maintaining and...


  • Joplin, Missouri, United States Mercy Full time

    Overview:The Volunteer Services Coordinator plays a vital role in promoting and coordinating Mercy's volunteer program. This position is responsible for recruiting volunteers, including interviewing and screening all volunteer applications. The Coordinator must maintain and report all volunteer records, meeting required timelines for annual flu shots,...


  • Joplin, Missouri, United States Joplin R8 Full time

    Job Summary:The School Health Services Coordinator will be responsible for implementing and evaluating student health services at assigned schools. This position will support the educational mission of the Joplin School District by promoting optimal health and learning in all students. The ideal candidate will have excellent communication skills and be able...


  • Joplin, Missouri, United States Pediatric Home Service Full time

    Job Title: Pediatric NurseJob SummaryPediatric Home Service is seeking a dedicated and compassionate Pediatric Nurse to join our team in Galena, KS. As a Pediatric Nurse, you will provide high-quality, one-on-one care to children with medical complexities in the comfort of their own homes.ResponsibilitiesProvide skilled nursing care to pediatric patients...


  • Joplin, Missouri, United States Innovative Network Of Knowledge Full time

    Job SummaryAt Innovative Network Of Knowledge, we are seeking a highly motivated and dedicated Support Services Specialist to join our team. As a Support Services Specialist, you will play a vital role in ensuring the health, safety, and well-being of our children and staff. Your primary responsibilities will include implementing nutrition services,...


  • Joplin, Missouri, United States Freeman Health System Full time

    Our MissionTo enhance the well-being of the communities we serve through innovative, high-quality healthcare solutions.About Us - Home CareFreeman Home Care's mission is to improve the health of the communities we serve through contemporary, innovative, and quality healthcare solutions in the home care setting.Our team of professionals shares common values,...


  • Joplin, Missouri, United States Mercy Full time

    OverviewWe're a healthcare organization dedicated to delivering exceptional care and service to our patients. Our mission is to bring healing and hope to those in need.As an Imaging Services Assistant, you will play a vital role in supporting our radiology department. Your responsibilities will include:Filing and logging patient informationMailing reports...

  • HR Coordinator

    2 weeks ago


    Joplin, Missouri, United States Owens Corning Full time

    Purpose of the JobThe Human Resources Coordinator plays a vital role in supporting hourly employees with benefits, electronic employee data entry, terminations, staffing, payroll, and onboarding. This position acts as a key HR representative, providing guidance and support in the absence of the Human Resources Leader.Key ResponsibilitiesBenefitsDeliver...

  • HR Coordinator

    2 weeks ago


    Joplin, Missouri, United States Owens Corning Full time

    PURPOSE OF THE JOBThe Human Resources Coordinator is responsible for assisting hourly employees with benefits, electronic employee data entry/changes, terminations, staffing/recruiting, payroll, and onboarding. This role acts in an HR capacity at all times and will fill in for questions and support in the absence of the Human Resources Leader.Reports to:...

  • RN MDS Coordinator

    2 weeks ago


    Joplin, Missouri, United States NHC Full time

    MDS Coordinator RN Job DescriptionWe are seeking a skilled Registered Nurse (RN) to join our team at NHC HealthCare Joplin as an MDS Coordinator.Key Responsibilities:Conduct thorough and accurate assessments of patients to inform care plans.Collaborate with the interdisciplinary team to ensure timely completion of resident assessment protocols and patient...


  • Joplin, Missouri, United States Mercy Full time

    Job SummaryWe're a healthcare organization that's dedicated to delivering exceptional care and service to our patients. Our mission is to bring healing and hope to those in need.Job DescriptionThe Nurse Navigator is a critical role that requires a high level of clinical expertise and a passion for patient-centered care. As a Nurse Navigator, you will work...


  • Joplin, Missouri, United States Ingles Markets Full time

    About the Role:We are seeking a highly organized and detail-oriented Scanning Coordinator to join our team at Ingles Markets. As a Scanning Coordinator, you will be responsible for ensuring the accuracy of our weekly price changes and sale signs. You will work closely with our vendors to coordinate deliveries and payment, and will be an integral part of our...


  • Joplin, Missouri, United States Mercy Full time

    We're a healing ministry with a passion for compassionate care.Our mission is to deliver exceptional service and bring hope to those in need. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart.Overview:The Nurse Navigator is a nursing...


  • Joplin, Missouri, United States Phoenix Home Care & Hospice Full time

    After-Hours On Call CoordinatorPhoenix Home Care and Hospice is seeking a dedicated and compassionate After-Hours On Call Coordinator to join our Joplin, MO team.Job Summary:We are looking for a highly organized and detail-oriented individual to provide exceptional customer service to our clients and staff during non-traditional hours. As an After-Hours On...


  • Joplin, Missouri, United States Owens Corning Full time

    Job SummaryThe Human Resources Coordinator is responsible for providing support to hourly employees with benefits, electronic employee data entry/changes, terminations, staffing/recruiting, payroll, and onboarding. This role acts in an HR capacity at all times and will fill in for questions and support in the absence of the Human Resources Leader.Key...


  • Joplin, Missouri, United States Mercy Full time

    We're a healing ministry through compassionate care and exceptional service.At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart.The Nurse Navigator is a nursing specialist who follows patients across the continuum of care, coordinating with...


  • Joplin, Missouri, United States BAYADA Home Health Care Full time

    Job Title: Care Coordinator/HealthcareBAYADA Home Health Care is seeking a skilled and compassionate Care Coordinator/Healthcare to join our team in Joplin, MO.Job Summary:The Care Coordinator/Healthcare will oversee the delivery of services and supervision of team personnel, ensuring compliance with company policy and state and federal regulations.Key...


  • Joplin, Missouri, United States Mercy Full time

    We're a Little DifferentOur mission is clear: to bring to life a healing ministry through compassionate care and exceptional service.At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart.As a Nurse Navigator, you'll be a nursing specialist who...


  • Joplin, Missouri, United States Phoenix Home Care and Hospice Full time

    Job Title:After-hours On Call CoordinatorJob Description:Phoenix Home Care and Hospice is seeking a dedicated and compassionate After-hours On Call Coordinator to join our Joplin, MO team.The ideal candidate will possess excellent communication skills, be able to work well under pressure, and provide top-notch customer service to our clients and staff.Key...