After-Hours On Call Coordinator
2 weeks ago
Phoenix Home Care and Hospice is seeking a dedicated and compassionate After-Hours On Call Coordinator to join our Joplin, MO team.
Job Summary:
We are looking for a highly organized and detail-oriented individual to provide exceptional customer service to our clients and staff during non-traditional hours. As an After-Hours On Call Coordinator, you will be responsible for managing client and staff communications, responding to after-hours worker injury calls, and overseeing field staff during evening and weekend hours.
Key Responsibilities:
- Provide high-quality customer service to clients and staff during evening and weekend hours
- Manage client and staff communications, including phone calls and messages
- Respond to after-hours worker injury calls and refer employees to appropriate medical facilities
- Oversee field staff during evening and weekend hours, ensuring seamless operations
- Work collaboratively with the management team to ensure efficient and effective operations
Requirements:
- Prior scheduling experience preferred
- Excellent communication and organizational skills
- Ability to work well under pressure and adapt to changing situations
- High school diploma or equivalent required
About Us:
Phoenix Home Care and Hospice is committed to providing exceptional home care services to our clients, built on innovation, skill, and Christ-like values of compassion, honesty, and patience. We offer a supportive and dynamic work environment, with opportunities for growth and development.
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