Senior Sales and Service Coordinator
5 days ago
Equinox Group is a leading collective of high-performance lifestyle brands. Our mission is to empower individuals to maximize their potential through inspiring experiences, innovative products, and exceptional services.
We are committed to fostering a culture of innovation, inclusivity, and growth. Our teams are dedicated to delivering unparalleled customer experiences and driving business success.
Job DescriptionJob Title: Retail Shop Manager on Duty
Location: Washington D.C.
We are seeking an experienced and results-driven Retail Shop Manager on Duty to join our dynamic team in Washington D.C. As a key member of our retail leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining operational excellence in our retail shop.
Your primary focus will be on coaching and developing the sales team, ensuring they have the skills and knowledge needed to meet and exceed sales targets. You will also be responsible for maintaining a deep understanding of all club and shop services, programs, and products, and communicating this information effectively to customers and team members.
In addition, you will work closely with the regional, district, or area shop manager to develop and implement business strategies and action plans that drive maximum productivity and compliance with company policies and procedures.
Key Responsibilities:
- Achieve assigned monthly sales goals (individual contribution to total monthly store goal)
- Coach and develop shop associates in selling tactics, tools, and understanding key business metrics
- Ensure an unparalleled customer experience for all visitors to The Shop and Equinox
- Maintain knowledge of all club and shop services, programs, and products
As a member of the Equinox team, you will receive:
- Competitive salary and benefits package
- Complimentary Club membership
- Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop
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