Dental Front Office Coordinator
1 week ago
We are seeking a highly skilled Dental Front Office Assistant to join our team at Family First Dental. As a key member of our front office, you will be responsible for working with insurance companies, verifying patient benefits, and calculating outstanding payments. You will also be required to use dental practice management software (Dentrix) to update patient files, enter payments, and verify balances. Additionally, you will work closely with patients to explain their treatment and benefits, communicate insurance concerns, and manage any disputes.
Responsibilities:
- Verify patient health insurance benefits
- Explain insurance benefits to patients
- Enter data using dental practice management software (Dentrix)
- Generate reports for all activities
- Post payments made by patients
- Manage late payments and overdue accounts
- Enter Explanation of Benefits
- Upload completed insurance verification forms
- Welcome and greet patients into the office
- Schedule and coordinate appointments
- Treatment planning and presenting
- Insurance coordinating
- Prepare dental staff's charts and daily routines
- Update patients' data
- Set up follow-up appointments and send appointment reminders
- Verify payment methods and collect money as necessary
- Verify patient's insurances, submit insurance claims, and send billing statements
- Answer phones, photocopy, file, and fax
Requirements:
- At least 1 year of general dentistry experience
- Experience with a variety of computer duties (Dentrix software experience preferred)
- Communication skills, both written and vocal
- A proven track record
- Knowledge of dental insurance
- Knowledge of dental terminology and proficiency in dental procedures
- Ability to manage and maintain a clean working environment
Benefits:
- Dental coverage
- Sick pay
- Vacation pay
- Holiday pay
- Bonus
Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications. We offer a competitive salary and comprehensive benefits package.
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