Team Lead for Crust Pizza
3 weeks ago
As a Team Lead for Crust Pizza, you will be responsible for ensuring that our guests have an exceptional dining experience. This role involves supervising front and back of the house operations, making sure that restaurant staff are successfully accomplishing their tasks, appointing staff roles, handling staff complaints, assisting with any guest complaints, reporting back to the general manager, setting up guests' reservations, organizing table tent number seating on expo chart, accommodating guests as they wait to be seated, seating guests as tables become available, making sure that cashiers and kitchen staff are aware of guests' allergies or food restrictions, taking guests' food and drink orders, providing guests with insights on the menu or daily specials, setting up the dining room prior to service, acting as the liaison between the guests and the kitchen, processing bills after the meal has concluded, clearing tables throughout the meal, cleaning tables after guests leave, and ensuring that stations are clean and organized for the staff's use.
Key Responsibilities:- Supervise and coordinate front and back of the house operations
- Ensure that restaurant staff are meeting their responsibilities
- Handle guest and employee complaints in a professional manner
- Report back to the general manager on key performance indicators
The ideal candidate will have previous experience in the food service industry, be able to work well under pressure, and possess excellent communication and problem-solving skills.
We offer a competitive hourly rate plus tips, flexible shifts, training and in-house growth opportunities, complimentary meals for employees averaging 25+ hours per week, free drinks during shift, employee loyalty rewards program, and 401k eligibility after one year of employment for full-time employees.
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Front of House Supervisor
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Restaurant Operations Manager
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Front of House Supervisor
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Front of House Operations Manager
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