Retail Sales Supervisor

2 weeks ago

Clinton, Connecticut, United States Soma Full time
POSITION SUMMARY:

The Retail Sales Supervisor plays a crucial role in fostering a customer-centric and product-oriented sales environment, ensuring that our core values and guiding principles are integral to all store operations, which include delivering exceptional customer experiences and maximizing profitability.

KEY RESPONSIBILITIES:

Achieving Results:
  • Establishes and communicates clear expectations, holding the store team accountable for meeting all brand, performance, and behavior standards.
  • Oversees essential operational tasks such as opening and closing procedures, as well as merchandise flow processes.
  • Supervises team members engaged in sales, inventory management, cash reconciliation, and customer service, ensuring proper floor coverage within budgetary guidelines.
  • Maintains high standards in merchandise handling, presentation, loss prevention, and other duties as assigned by management.
  • Develops a high-performance culture, motivating the sales team to achieve assigned sales and productivity targets.
  • Provides training and coaching to ensure the sales team is knowledgeable about products both online and in-store.
  • Assists with product fulfillment and sales techniques.
Building Effective Teams:
  • Inspires and motivates the store team, promoting a shared vision while exemplifying core values.
  • Encourages a collaborative approach to problem-solving.
  • Communicates effectively with store teams and management to lead positive changes.
  • Seeks personal development opportunities and actively solicits feedback to enhance leadership skills.
Enhancing Customer Experience:
  • Models, teaches, and promotes exceptional customer service principles, ensuring a cohesive omni-channel experience.
  • Demonstrates sales expectations by utilizing various techniques and sharing product knowledge with customers; recommends merchandise based on customer needs.
  • Builds and maintains a loyal customer base through personalized service.
  • Ensures prompt resolution of customer inquiries and concerns.
  • Guarantees a smooth and efficient checkout experience, staying updated on policies regarding payments, returns, and exchanges.
  • Ensures consistent client communication through customer engagement initiatives.
Talent Development:
  • Supports and implements training programs and seminars.
  • Assists in the development of store associates; interprets performance reports and provides coaching as necessary.
  • Drives team engagement by recognizing and rewarding outstanding performance.
  • Ensures compliance with all employment practices and policies.
  • Performs other duties as assigned.
QUALIFICATIONS:
  • High school diploma or equivalent.
  • 1+ year of experience in retail or sales management preferred.
  • Must be at least 18 years old.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation.
  • Able to adapt to technology provided by the company.
  • Knowledge of store operations and administrative tasks.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Ability to communicate effectively with customers.
  • Regular attendance is essential to meet company objectives.
PHYSICAL REQUIREMENTS:
  • Constant walking/standing throughout the shift.
  • Occasional lifting of up to 50 lbs.
  • Frequent climbing during the shift.

This position may vary across different brands. Some responsibilities may differ based on the specific brand.

  • Retail Sales Associate

    1 day ago

    Clinton, Connecticut, United States Columbia Sportswear Full time

    About the RoleColumbia Sportswear is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the face of our brand, providing exceptional customer service and creating memorable shopping experiences for our customers.Key ResponsibilitiesProvide exceptional customer service by...

  • Retail Sales Associate

    2 days ago

    Clinton, Connecticut, United States adidas Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at adidas Clinton Cross. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our store.Key ResponsibilitiesProvide exceptional...

  • Retail Sales Associate

    4 days ago

    Clinton, Connecticut, United States Columbia Sportswear Full time

    About the PositionColumbia Sportswear is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores.Key ResponsibilitiesProvide Exceptional Customer Service: Respond to consumer...

  • Sales and Merchandising Supervisor

    2 weeks ago

    Clinton, Connecticut, United States Saks OFF 5TH Full time

    Position OverviewAt Saks OFF 5TH, we are seeking a Department Manager to oversee our sales and merchandising operations within the retail environment. In this role, you will be responsible for training and mentoring sales associates, enhancing their product knowledge and customer service capabilities.Your key duties will also encompass managing stock levels,...

  • Merchandising and Sales Supervisor

    2 weeks ago

    Clinton, Connecticut, United States Saks Fifth Avenue OFF 5TH Full time

    Position Overview:Saks OFF 5TH stands as the leading luxury off-price retailer, offering an exceptional selection of fashion at remarkable prices through its extensive network of stores and online platform.Role Responsibilities:As a key member of our team, the Selling & Merchandise Lead plays a vital role in delivering outstanding customer experiences while...

  • Luxury Retail Sales Manager

    6 days ago

    Clinton, Connecticut, United States Saks Fifth Avenue OFF 5TH Full time

    About This RoleWe are seeking a highly motivated and experienced Selling & Merchandise Lead to join our team at Saks Fifth Avenue OFF 5TH. As a key member of our sales team, you will be responsible for driving sales and profit growth by developing the selling skills and behaviors of our sales associates.Key ResponsibilitiesConsistently greet customers and...

  • Retail Operations Supervisor

    2 weeks ago

    Clinton, Connecticut, United States Chico's FAS Full time

    Assistant Store Manager - Chico'sJob Reference: 4100Brand: Chico'sCategory: Store ManagementJob Type: Full-timeLocation: Premium OutletsEmployment Type: Full-timeJoin our stylish team, committed to providing a fashionable and engaging experience that encourages women to showcase their uniqueness.POSITION OBJECTIVE:The Assistant Store Manager plays a crucial...

  • Part Time Sales Associate

    1 day ago

    Clinton, Connecticut, United States The Brooks Brothers Group Full time

    About The Brooks Brothers GroupThe Brooks Brothers Group is a leading luxury retailer with a rich history dating back to 1818. As the oldest clothing retailer in the United States, we have a long tradition of providing exceptional customer service and quality products.Job SummaryWe are seeking a Part Time Sales Associate to join our team at our Clinton...

  • Senior Sales Consultant

    2 weeks ago

    Clinton, Connecticut, United States Kate Spade & Co Full time

    Retail Sales Specialist IIIAt Kate Spade & Co, we are committed to delivering a unique and joyful shopping experience. As a Retail Sales Specialist III, you will play a crucial role in embodying our brand's spirit and values.About UsSince our inception, Kate Spade & Co has been synonymous with a vibrant and optimistic approach to fashion. Our diverse product...

  • Front-End Sales Associate

    5 days ago

    Clinton, Connecticut, United States Stop & Shop Full time

    About the Role:We are seeking a highly motivated and detail-oriented Front-End Sales Associate to join our team at Stop & Shop. As a Front-End Sales Associate, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service by...

  • Sales and Merchandise Team Leader

    2 weeks ago

    Clinton, Connecticut, United States Saks Fifth Avenue OFF 5TH Full time

    Overview of the Role:Saks OFF 5TH stands as the leading luxury off-price retailer, boasting over 100 locations across the U.S. and Canada, along with a robust online presence. The company is dedicated to offering top-tier fashion brands at exceptional prices, leveraging its merchandise expertise and unmatched brand partnerships.Key Responsibilities:As a...

  • Sales Executive III

    1 week ago

    Clinton, Connecticut, United States Kate Spade & Co Full time

    Retail Sales Specialist IIIAt Kate Spade & Co, we embody a spirit of optimistic femininity, creating a vibrant lifestyle brand that encompasses handbags, apparel, jewelry, footwear, and home decor. Our commitment to polished ease and thoughtful details reflects a modern and sophisticated aesthetic.Key Responsibilities:Customer Engagement: Foster strong...

  • Retail Sales Specialist III

    2 weeks ago

    Clinton, Connecticut, United States Kate Spade & Co Full time

    Position: Sales Representative IIICompany: Kate Spade & CoKate Spade & Co has established itself as a beacon of joyful femininity since its inception in 1993. Our brand has evolved into a global lifestyle powerhouse, offering a diverse range of products including handbags, apparel, jewelry, footwear, gifts, and home decor. Our unique style is characterized...

  • Sales Lead

    4 days ago

    Clinton, Connecticut, United States Soma Full time

    Job Summary:The Sales Lead - Customer Experience Expert is a key member of the Soma team, responsible for promoting a customer-focused sales culture and driving sales growth. This role requires a strong understanding of customer needs and preferences, as well as excellent communication and leadership skills.Key Responsibilities:Drive Sales Growth: Establish...

  • Store Selling and Merchandising Manager

    1 week ago

    Clinton, Connecticut, United States Saks OFF 5TH Full time

    Position OverviewAt Saks OFF 5TH, we are seeking a Department Manager to oversee our sales and merchandising team within the retail environment. In this role, you will be responsible for training and mentoring sales associates, enhancing their knowledge of products and customer service techniques.Your duties will also encompass tracking inventory levels,...

  • Senior Assistant Store Manager

    6 days ago

    Clinton, Connecticut, United States Under Armour Full time

    **Job Summary**The Senior Assistant Store Manager is a key member of the Under Armour team, responsible for supporting the Store Manager in the daily operations of the store. This includes assisting in achieving sales goals, meeting merchandising standards, and delivering operational excellence through effectively leading a high-performing team.**Key...

  • Customer Service Ambassador

    4 days ago

    Clinton, Connecticut, United States FastSigns Full time

    About the RoleAt FASTSIGNS, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the initial point of contact for current and prospective customers, you will play a vital role in delivering exceptional service and driving business growth.Key ResponsibilitiesProvide top-notch customer...

  • Client Support Specialist

    2 weeks ago

    Clinton, Connecticut, United States FastSigns Full time

    FASTSIGNS of Clinton is seeking a dedicated Customer Service Representative to enhance their operations.Benefits and Advantages:Attractive CompensationPaid Time Off and HolidaysPerformance IncentivesContinuous Training and DevelopmentKey Responsibilities of a FASTSIGNS Customer Service Representative:Act as the primary point of contact for both existing and...

  • Client Relations Specialist

    1 week ago

    Clinton, Connecticut, United States FastSigns Full time

    FASTSIGNS of Clinton is seeking a Customer Service Representative to enhance their operations.Benefits and Advantages:Attractive CompensationPaid Time Off and HolidaysPerformance IncentivesContinuous Training ProgramsKey Responsibilities of a FASTSIGNS Customer Service Representative:Serve as the primary point of contact for existing and potential clients...

  • Client Relations Specialist

    2 weeks ago

    Clinton, Connecticut, United States FastSigns Full time

    FASTSIGNS of Clinton is seeking a Customer Service Representative to enhance their operations.Benefits and Advantages:Attractive CompensationPaid Time Off and HolidaysPerformance IncentivesContinuous Training and DevelopmentKey Responsibilities of a FASTSIGNS Customer Service Representative:Act as the primary point of contact for existing and potential...