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Geriatric Care Outreach Manager

2 months ago

San Francisco, California, United States Compassionatehomecare Full time

Position Overview:

Are you a skilled registered nurse or LPN with extensive experience in providing in-home care for the elderly? This role offers a unique opportunity to transition from bedside nursing to a rewarding career focused on developing and managing personalized care plans for clients in their homes.

About Compassionate Community Care (CCC):

Since 2001, Compassionate Community Care has been a leading agency in home care and geriatric management, dedicated to supporting families of elderly clients in maintaining their independence and quality of life at home.

Key Responsibilities:

  • Build and nurture relationships with referral sources to promote CCC services and expand our client base.
  • Develop and maintain a marketing database to track referral relationships and progress.
  • Enhance CCC's online presence and drive sales through effective marketing strategies.
  • Create engaging marketing materials and outreach content.
  • Organize and participate in educational and promotional events to raise awareness of our services.
  • Conduct thorough assessments of clients and their home environments to create tailored care plans.
  • Guide clients through the intake process, clarifying necessary documentation and financial responsibilities.
  • Address crises and develop action plans as a Geriatric Care Manager (GCM) or Aging Life Care Manager (ALCM).
  • Ensure client satisfaction by responding to requests and needs from clients, referrals, and colleagues.
  • Collaborate with team members and professionals to enhance the effectiveness and growth of CCC.
  • Participate in an on-call rotation, including weekends and holidays.
  • Train caregivers on essential skills such as mobility assistance and ADLs, including proper techniques for clients with dementia or Alzheimer’s.
  • Assist with staffing and scheduling as needed.
  • Provide timely updates to the Executive Director and team members.
  • Embrace and promote CCC's mission and values.

Qualifications:

  • Preferred experience in marketing and outreach.
  • Registered Nurse (RN) or Licensed Vocational Nurse (LVN) with a degree in Gerontology, healthcare, or a related field.
  • Knowledge and experience in geriatric and elder care.
  • Ability to train caregivers in essential care techniques.
  • Strong listening skills and a customer-oriented approach.
  • Excellent communication skills in English, both written and verbal.
  • Proficient in computer applications including Word, Excel, Outlook, and social media.
  • Strong problem-solving abilities and multitasking skills.
  • Reliable, responsible, and able to maintain composure in challenging situations.
  • Experience working with diverse populations.
  • A positive attitude towards clients, staff, and the organization.
  • Ability to work independently and collaboratively, with strong judgment and prioritization skills.
  • Attention to detail and commitment to follow-through.
  • Strong time management skills.
  • Current driver's license and access to a reliable vehicle preferred.
  • Successful completion of pre-employment health and background checks required.

Preferred Skills:

Experience in training caregivers to assist with daily living activities and mobility, particularly for clients with cognitive challenges.

This is a full-time, exempt position with a competitive compensation and benefits package, including medical, dental, vision, life insurance, 401K retirement options with company match, paid vacation, and sick leave.

Job Type: Full-time

Compensation: $75,000.00 – $100,000.00 annually

Benefits Include:

  • 401(k) with matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance