Cash Operations Team Lead

3 weeks ago

Princeton Junction, New Jersey, United States Walgreens Full time

Job Summary:

We are seeking a highly skilled Cash Operations Team Lead to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store.

Key Responsibilities:

  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise.
  • Maintains accurate inventory counts; Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Complies with all company policies and procedures.
  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
  • Reports disciplinary issues and customer complaints to management.

Requirements:

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.

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