Customer Experience Specialist

2 weeks ago


Monroeville, Pennsylvania, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive store environment.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, answering questions, and offering product recommendations to meet their needs.
  • Sales and Merchandising: Utilize product knowledge to drive sales, maintain a visually appealing store environment, and implement effective merchandising strategies.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, provide support, and maintain a positive team dynamic.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: 1-3 years of experience in a customer-centric environment.
  • Availability: Part-time status requires flexibility to work a variety of shifts, including days, evenings, weekends, and holidays.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for medical, dental, and vision benefits, as well as paid time off and sick time.
  • Professional Development: Opportunities for training and development to enhance your skills and career growth.


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