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Receptionist and Screening Specialist

2 months ago

Warwick, Rhode Island, United States Benchmark Senior Living Full time

Position Title: Front Desk Receptionist/Screener

Company: Benchmark Senior Living

Overview:

As a Front Desk Receptionist at Greenwich Farms at Warwick, you will be the first point of contact for residents, families, potential residents, staff, and visitors. Your role is essential in creating a welcoming environment and providing information and assistance to all who enter our community.

Key Responsibilities:

  • Manage the emergency call system and nurse paging system with a basic understanding.
  • Welcome visitors promptly upon their arrival.
  • Handle incoming phone calls professionally, ensuring timely and courteous responses.
  • Maintain a warm and friendly demeanor when interacting with residents, staff, and guests.
  • Act as a concierge for residents, assisting with transportation, communication issues, and other inquiries.
  • Ensure the lobby area is clean, organized, and free of clutter.
  • Participate in mandatory in-service training sessions as required by regulations.

Qualifications:

High school diploma or equivalent is preferred.

Skills and Competencies:

  • Proficient in computer applications including word processing, email, and spreadsheets.
  • Exceptional verbal communication skills.

Benefits:

Benchmark Senior Living offers competitive compensation and a range of benefits. We value our employees and strive to provide a supportive work environment.