Research Director for Virtual Client Computing
16 hours ago
International Data Corporation (IDC) is seeking a highly experienced Research Director to lead our Virtual Client Computing research practice. This individual will be responsible for driving research in key areas such as desktop-as-a-service, digital employee experience, and support automation.
The ideal candidate will have a strong background in IT operations, particularly working with end-points, client virtualization solutions, and digital employee experience solutions. They will also have excellent written and verbal communication skills, as well as the ability to analyze, present, and articulate complex data sets.
This is a research, publishing, custom project, and data-intensive role that requires a deep understanding of the technology and industry trends. The Research Director will work closely with a worldwide team of analysts to understand the future of and intersections of automation, human behavior, security, and work.
Key Responsibilities:
- Collaborate with analysts worldwide to understand the future of and intersections of automation, human behavior, security, and work.
- Use that vision to predict shifts in global software revenues as enterprises worldwide enter the era of ambient, powerful AI-enabled workspaces.
- Create research linking these shifts to practical, actionable advice for a diverse range of research consumers.
- Support marketing, business development, sales prospecting, and support efforts with technology vendors and end-user clients.
- Provide first-class customer support and advisory services.
Qualifications:
- Bachelor's or equivalent work experience. A graduate degree is a plus.
- 10+ years' experience in IT Operations, particularly working with end-points, client virtualization solutions, and digital employee experience solutions.
- Knowledge of virtual desktop infrastructure, unified endpoint management software, networking, desktop-as-a-service, application virtualization, infrastructure-as-code tools, and modern infrastructure automation trends.
- Insights into hybrid work, security, and resource management decision-making, FinOps, and the future of software-as-a-service-based workspaces.
- Research and/or marketing professional with good knowledge of market analysis frameworks such as market sizing models, market segmentation, and competitive intelligence.
- Excellent written and verbal communication skills and the ability to analyze, present, and articulate complex data sets.
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