Research Director Virtual Client Computing

1 week ago

Needham MA USA, United States International Data Group Inc. Full time
About the Role

We are seeking a highly skilled Research Director to join our Virtual Client Computing research practice at International Data Corporation (IDC). As a key member of our team, you will be responsible for driving research in key areas such as desktop-as-a-service, digital employee experience, and support automation.

Key Responsibilities
  • Collaborate with a worldwide team of analysts to understand the future of and intersections of automation, human behavior, security, and work.
  • Predict shifts in global software revenues as enterprises worldwide enter the era of ambient, powerful AI-enabled workspaces.
  • Create research linking these shifts to practical, actionable advice for a diverse range of research consumers.
  • Support marketing, business development, sales prospecting, and support efforts with technology vendors and end-user clients.
  • Provide first-class customer support and advisory services, fostering close relationships within the media and financial communities.
  • Present IDC's market perspective at industry and client events, garnering new business for IDC.
Requirements
  • Bachelor's or equivalent work experience, with a graduate degree a plus.
  • 10+ years' experience in IT Operations, particularly working with end-points, client virtualization solutions, and digital employee experience solutions.
  • Knowledge of virtual desktop infrastructure, unified endpoint management software, networking, desktop-as-a-service, application virtualization, infrastructure-as-code tools, and modern infrastructure automation trends.
  • Insights into hybrid work, security, and resource management decision-making, FinOps, and the future of software-as-a-service-based workspaces.
  • Research and/or marketing professional with good knowledge of market analysis frameworks such as market sizing models, market segmentation, and competitive intelligence.
  • Excellent written and verbal communication skills and the ability to analyze, present, and articulate complex data sets.
  • Good interpersonal and organizational skills and the capacity to work both independently and within a team.
About IDC

IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. We help IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy.

We are committed to fair and equitable pay practices, paying our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process.

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