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Front Office Coordinator

2 months ago

Hershey, Pennsylvania, United States UnitedHealth Group Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Office Assistant to join our team at UnitedHealth Group. As a Front Office Assistant, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our medical centers.

Key Responsibilities
  • Patient Registration: Welcome patients, verify demographic information, and process registrations in a timely and accurate manner.
  • Front Desk Operations: Manage the front desk, answer phone calls, and respond to patient inquiries in a professional and courteous manner.
  • Administrative Support: Provide administrative support to medical staff, including filing, faxing, and scanning documents.
  • Payment Processing: Collect and process patient payments, including insurance information and copays.
  • Discharge Procedures: Verify patient information, provide discharge instructions, and ensure a smooth transition of care.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 1+ year of experience in customer service or a medical office setting.
  • Skills: Basic computer software skills, ability to learn electronic medical records, and excellent communication skills.
Preferred Qualifications
  • Occupational Medicine: Understanding of occupational medicine and experience collecting health insurance information.
  • Electronic Medical Records: Experience navigating computer systems, tools, and technologies, including EMRs and practice management systems.

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.