Office Manager

3 weeks ago

Hershey, Pennsylvania, United States Helping Hands Family - Autism Services Full time

Job Summary

The Office Manager is a key member of our team, responsible for overseeing the day-to-day operations of our clinic. This role plays a vital part in ensuring the smooth operation of our facility, while maintaining high levels of customer satisfaction.

Key Responsibilities

  • Supervise daily operations and coordinate staff schedules to ensure full coverage.
  • Oversee in-clinic orientation and track progress.
  • Provide support for new team members.

Customer and Client Service

  • Handle front desk activities such as greeting visitors, coordinating client and family interactions, and managing phone communications.
  • Serve as the initial escalation point for client and family inquiries, assisting with complex cases as the Clinical Director recommends.

Scheduling and Resource Allocation

  • Collaborate with the centralized scheduling department to optimize client and staff schedules.
  • Monitor and adjust daily schedules and resource allocations as needed.

Meeting and Workflow Coordination

  • Organize, schedule, and facilitate monthly team meetings.
  • Coordinate with the Clinic Director on workflow changes, schedule adjustments, and operational changes.

Team Member Administration

  • Manage attendance and ensure all times are recorded accurately.
  • Participate in the onboarding and offboarding processes, including managing logistics and collecting devices from departing staff members.
  • Additional duties as assigned.

Requirements

  • Bachelor's degree in healthcare, business administration, or other business-related field.
  • 3 years of progressive leadership responsibilities with experience in a healthcare facility/clinic.
  • Previous supervisory experience preferred in registration or clinic operations.
  • Knowledge of basic customer service principles and practices.
  • Thorough knowledge of computer systems, including previous experience using a client or medical database.
  • Excellent verbal and written communication skills.
  • Knowledge of medical terminology.
  • Familiarity with and/or the ability to learn, ABA terminology.
  • Ability to deliver high level of customer service.
  • Must be a team player and be able to communicate with individuals at all levels of the organization.
  • Strong organizational skills.
  • Demonstratable time management skills.

Work Environment

This position requires the ability to occasionally lift and transport items weighing up to 25 pounds, such as office supplies and small equipment. Despite its primarily sedentary nature, this role involves prolonged periods of standing, frequent movement within the clinic environment, and frequent rising from a seated position.

Candidates must be comfortable working near young children, including potential bodily fluids, as this is an integral part of the role. Furthermore, the position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises from clients to meet the diverse needs of our clientele within the clinic setting.

Personality

  • Detail-oriented & highly organized
  • Communicative & collaborative
  • Committed to purposeful care

Benefits

  • Annual bonus plan
  • Pay Rate $24-30/hr
  • Medical, dental, vision benefits
  • 401k with match
  • Short & long term disability
  • PTO, Paid holidays, and paid family leave
  • Paid employee referral program
  • Opportunities for career advancement

About Us

Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

  • Financial Manager

    4 weeks ago

    Hershey, Pennsylvania, United States Penn State University Talent Acquisition Full time

    Job Summary:The Controller's Office at the Penn State College of Medicine in Hershey, PA is seeking a Financial Manager to support the administrative area for the College of Medicine. This position will manage the College of Medicine Payroll/Effort allocation to Simba (SAP) for all accounts while maintaining prudent fiscal controls through adherence to...

  • Financial Manager

    4 weeks ago

    Hershey, Pennsylvania, United States Penn State University Talent Acquisition Full time

    Job Summary:The Controller's Office at the Penn State College of Medicine is seeking a Financial Manager to support the administrative area for the College of Medicine. This position will manage the College of Medicine Payroll/Effort allocation to Simba (SAP) for all accounts while maintaining prudent fiscal controls through adherence to University policies...

  • Clinical Case Manager

    3 weeks ago

    Hershey, Pennsylvania, United States PennState Health Full time

    Job Summary:Penn State Health is seeking a skilled Clinical Case Manager to join our team. As a Clinical Case Manager, you will be responsible for coordinating interdisciplinary professional care for a select patient population. This includes mobilizing resources and managing systems to respond to concurrent and respective data analysis, identifying...

  • Clinical Case Manager

    1 month ago

    Hershey, Pennsylvania, United States PennState Health Full time

    Job Title: Clinical Case ManagerPenn State Health is seeking a highly skilled Clinical Case Manager to join our team. As a Clinical Case Manager, you will be responsible for coordinating interdisciplinary professional care for a select patient population.Key Responsibilities:Develop and implement individualized plans of care in collaboration with healthcare...

  • Clinical Case Manager

    1 month ago

    Hershey, Pennsylvania, United States PennState Health Full time

    Job SummaryPennState Health is seeking a highly skilled and dedicated Registered Nurse to join our team as a Clinical Case Manager. In this role, you will be responsible for coordinating interdisciplinary professional care for a select patient population, mobilizing resources, and managing systems to respond to concurrent and respective data analysis.Key...

  • Clinical Case Manager

    4 weeks ago

    Hershey, Pennsylvania, United States PennState Health Full time

    PennState Health is seeking a skilled Clinical Case Manager to join their team in Hershey, Pennsylvania. This is a nursing job that requires a strong background in case management and a passion for delivering high-quality patient care.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: Ongoing36 hours per weekShift: 12 hours,...

  • Health Information Management Senior Associate

    4 weeks ago

    Hershey, Pennsylvania, United States Penn State Health Full time

    Job SummaryWe are seeking a highly skilled Health Information Management Senior Associate to join our team at Penn State Health. As a key member of our Health Information Services department, you will be responsible for managing electronic medical records, ensuring accuracy and compliance with regulatory requirements.Key ResponsibilitiesManage electronic...

  • Health Information Management Senior Associate

    1 month ago

    Hershey, Pennsylvania, United States Penn State Health Full time

    Job SummaryPenn State Health Corporation seeks a skilled Health Information Management Senior Associate to join their team. This role will be responsible for managing electronic medical records, including Release of Information, Disability Forms, and reconciliation of dictation/transcription.Key ResponsibilitiesManage electronic medical records, including...

  • Engineering Project Manager

    1 month ago

    Hershey, Pennsylvania, United States WSG & Solutions, Inc Full time

    Engineering Project ManagerWe are seeking an experienced Engineering Project Manager to join our dynamic team at WSG & Solutions, a leading engineering company specializing in screening and grit conveying equipment for municipal and industrial water and wastewater applications.Key ResponsibilitiesPlan, organize, direct, control, and evaluate all aspects of a...

  • Health Information Management Senior Associate

    1 month ago

    Hershey, Pennsylvania, United States Penn State Health Full time

    About the RoleWe are seeking a highly skilled Health Information Management Senior Associate to join our team at Penn State Health. This role will be responsible for managing all electronic medical record tasks in our cutting-edge Health Information Services department.Key ResponsibilitiesResponsible for Release of Information, Disability Forms,...

  • Supply Chain Manager

    3 weeks ago

    Hershey, Pennsylvania, United States Penn State College of Medicine Full time

    Job Summary:The Manager of SPD/OR Supply Chain plays a crucial role in ensuring an uninterrupted flow of supply and equipment to support all clinical activities within the perioperative department. This position requires a high level of accuracy when ordering supplies and interacting with hospital clinical staff to meet service levels. The successful...

  • Health Information Management Senior Associate

    3 weeks ago

    Hershey, Pennsylvania, United States Penn State Health Full time

    Job Summary:Penn State Health is seeking a skilled Health Information Management Senior Associate to join our team. As a key member of our Health Information Services department, you will be responsible for managing all electronic medical record tasks, including Release of Information, Disability Forms, and reconciliation of dictation/transcription. You will...

  • Senior Engineering Project Manager

    3 weeks ago

    Hershey, Pennsylvania, United States WSG & Solutions, Inc Full time

    We are seeking an experienced Engineering Project Manager to join our dynamic team at WSG & Solutions, a leading engineering company specializing in screening and grit conveying equipment for municipal and industrial water and wastewater applications.The ideal candidate will have a strong background in engineering, proven experience in project management,...

  • Clinical Research Coordinator

    3 weeks ago

    Hershey, Pennsylvania, United States Penn State University Full time

    Job Description and Position Requirements:The Penn State College of Medicine, Department of Pediatrics Hematology Oncology, in Hershey, PA, is seeking a Clinical Research Coordinator to join the Experimental Therapeutics team within the Pediatric Research Resource Office. This position will be responsible for entry, verification, and validation of data into...

  • Nurse Practitioner

    3 weeks ago

    Hershey, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Summary:This part-time Registered Nurse position is an excellent opportunity to utilize your nursing skills to provide exceptional care to Pennsylvania State Police Cadets and Liquor Enforcement Officer Trainees at the Academy.As a Registered Nurse, you will assist and serve as backup to the Full-time Registered Nurse, providing acute and primary medical...

  • Medical Care Provider for Pennsylvania State Police Cadets

    3 weeks ago

    Hershey, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job SummaryThe Commonwealth of Pennsylvania is seeking a part-time Registered Nurse to provide medical care to Pennsylvania State Police Cadets and Liquor Enforcement Officer Trainees at the Academy.ResponsibilitiesProvide acute and primary medical care to PSP Cadets/Liquor Enforcement Officer Trainees under the supervision of the State Police Medical...

  • Medical Care Specialist

    3 weeks ago

    Hershey, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Summary:The Commonwealth of Pennsylvania is seeking a skilled Registered Nurse to provide medical care to PSP Cadets and Liquor Control Enforcement Officer Trainees at the Academy. The successful candidate will work under the supervision of State Police Medical Officers and administrative supervision of an enlisted member.Key Responsibilities: Provide...

  • Registered Nurse Position

    1 month ago

    Hershey, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Registered NurseJoin the Commonwealth of Pennsylvania as a Registered Nurse and contribute to the well-being of our citizens.Job Summary:We are seeking a dedicated and compassionate Registered Nurse to provide medical care to Pennsylvania State Police Cadets and Liquor Control Enforcement Officer Trainees at the Academy.Responsibilities:Provide...

  • Nurse Care Specialist

    4 weeks ago

    Hershey, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job SummaryThis part-time Registered Nurse position is an excellent opportunity to utilize your nursing skills to provide exceptional care to Pennsylvania State Police Cadets and Liquor Control Enforcement Officer Trainees. As a dedicated and passionate healthcare provider, you will work closely with the State Police Medical Officers and administrative...

  • Nurse Practitioner

    3 weeks ago

    Hershey, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job SummaryThe Commonwealth of Pennsylvania is seeking a dedicated Registered Nurse to provide medical care to Pennsylvania State Police Cadets and Liquor Control Enforcement Officer Trainees at the Academy.ResponsibilitiesProvide acute and primary medical care under the supervision of State Police Medical Officers and administrative supervision of an...