Disability Claim Specialist

2 weeks ago


Minneapolis, Minnesota, United States Internet Brands Full time
About the Role

Premier Disability Services is a leading provider of social security disability advocacy services. We are seeking a highly skilled and motivated Disability Claim Specialist to join our team.

Key Responsibilities
  • Provide accurate information to customers regarding disability claim status
  • Make outbound calls to obtain required information from clients
  • Efficiently access various disability processing systems to research and resolve inquiries and issues
  • Effectively navigate multiple computer windows to access several systems
  • Handle all callers with efficiency, courtesy, and respect
  • Meet daily metric goals and monthly audits
Requirements
  • Two years of high-volume call center experience
  • Two years of Customer Service/Sales experience preferred
  • Ability to retain information and learn new systems quickly
  • Commitment to strong attendance
  • Strong computer knowledge and excellent typing skills
  • Ability to deal with high call volume while deescalating scenarios through conflict resolution skills
What We Offer
  • Competitive pay
  • Medical, Dental, and Vision insurance
  • PTO and paid holidays
  • Cafeteria onsite and a subsidized lunch program
  • Opportunities to grow within the company
About Internet Brands

Headquartered in El Segundo, Calif., Internet Brands is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients.



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