Bodily Injury Claims Specialist
2 weeks ago
Company Overview:
Allstate Insurance Company is a leader in the insurance industry, providing a comprehensive range of insurance products including home, auto, and health insurance. We pride ourselves on our innovative approach to meet the evolving needs of our customers.
Position Summary:
The Bodily Injury Claims Specialist is responsible for the thorough investigation and verification of complex automobile accident claims. This role involves assessing coverage, determining liability, evaluating damages, and negotiating claims within the designated authority limits.
Key Responsibilities:
- Conducts detailed investigations into all facets of intricate auto claims, exercising discretion and independence.
- Utilizes advanced knowledge of insurance policies and industry standards to inform decision-making.
- Identifies potential subrogation or fraud issues and determines appropriate handling strategies for complex cases.
- Recognizes customer needs and applies effective customer service skills to address those needs.
- Possesses an understanding of vehicle components and potential property damage.
- Gains proficiency in reviewing, evaluating, and negotiating moderate to complex injury claims.
Preferred Qualifications:
Education and Experience:
- Bachelor's degree or equivalent experience preferred.
- A minimum of 3 years of relevant experience in claims handling.
Licenses and Certifications:
- Ability to obtain and maintain necessary adjuster licenses as required.
Skills:
- Exceptional customer service orientation.
- Strong verbal and written communication abilities.
- Advanced time management skills with a focus on global case management.
- Excellent problem-solving and analytical skills, with the ability to recognize issues from diverse sources.
- Proficient in Microsoft Word and Outlook.
Compensation:
The compensation for this role is competitive and commensurate with experience and qualifications.
Commitment to Diversity:
Allstate Insurance Company is an Equal Opportunity employer, committed to fostering an inclusive environment for all employees.
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