Field Service Technician
4 weeks ago
We are seeking a skilled Field Service Technician to join our team at Atlas Copco Compressors LLC. As a Field Service Technician, you will be responsible for providing top-notch service and support to our customers, ensuring their equipment is running efficiently and effectively.
Key Responsibilities- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers
- Set, install, and pipe compressor systems
- Pressure wash and clean customer equipment pads, including skids, coolers, concrete, tanks, and more
- Communicate with customers and Service Managers regarding all services performed and present options for repairs, upgrades, or other customer needs
- Complete service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
- Attend training at our Air Academy and train with Senior Service Technicians
- Promote and practice proper safety procedures and correct use of personal protective equipment
- Provide exceptional customer service and respond to customer needs while working to satisfy customer expectations
- Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager, with travel to customer locations, including out-of-town and overnight travel
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics, and/or pneumatics
- Ability to work independently and complete tasks within assigned deadlines
- Customer-focused and take ownership of meeting the customer's needs
- Ability to use computers to complete work orders, ordering parts, and training
- Supply all basic required tools
- Participate in occasional travel to Rock Hill, SC for paid training
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments, including extremes in temperature, with continuous walking, reaching, bending, and kneeling
- Basic understanding of mechanics and electrical theory
- Ability to use computers to complete work orders
- A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
- Valid driver's license and fluency in English
- Flexible benefits plan including medical, dental, and vision
- Generous 401(k) retirement plan match in addition to an automatic contribution
- Competitive paid time off and sick time
- Life & Disability insurance
- Paid training
- Excellent paternal, adoption, and maternal leave
- Equipped with a company vehicle, laptop, cell phone, and uniform
- $28 - $33/hr. Salary based on knowledge, skills, and experience
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