Field Service Technician
2 days ago
Title: Field Service Technician
Location: Tennessee (Stone River-Dekalb-Highlands-River Park)
Employment Type: Full Time
Minimum Experience 1-3 Years of Field Services Technician
As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.
- As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
- Provide customer facing end-user support that includes:
- Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
- Perform onsite updates, Configuration changes, or Software installations.
- Provide onsite technical assistance to End Users.
- Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
- Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
- Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
- Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
- Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Provide On-call support if required outside business hours on a rotational basis
- Provide Hand and Feet support for network data and voice devices
-
Field Service Technician
2 weeks ago
McMinnville, United States HCLTech Full timeTitle: Field Service TechnicianLocation: Tennessee (Stone River-Dekalb-Highlands-River Park)Employment Type: Full TimeMinimum Experience 1-3 Years of Field Services TechnicianAs a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has...
-
Field Service Technician
3 weeks ago
, TN, United States TransForce Full timeJob SummaryWe are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, setting up, repairing, and maintaining vending, cooling, and/or fountain equipment at customer accounts.Key ResponsibilitiesDiagnose equipment problems and use judgment to determine the best course of action...
-
Electrical Field Service Technician
3 weeks ago
, TN, United States gpac Full timeJob Title: Field Services Electrical/Electronics TechnicianGpac is partnering with a reputable manufacturer to seek a skilled Field Services Electrical/Electronics Technician. The successful candidate will travel to domestic and international customer sites to collect data and provide analysis reports. When not traveling, the technician will support the...
-
Field Service Technician
1 month ago
Memphis, TN, United States Aristocrat Gaming Full timeOur Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we...
-
Field Service Technician
3 weeks ago
, TX, United States Schneider Electric USA, Inc Full timeJoin Our Team as a Field Service TechnicianSchneider Electric USA, Inc. is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will play a critical role in ensuring the smooth operation of our customers' electrical equipment.Key Responsibilities:Perform routine maintenance and repairs on electrical equipment,...
-
Field Service Technician
3 weeks ago
, TX, United States Glory Global Solutions Ltd Full timeJob Title: Field Service TechnicianJoin GLORY Global Solutions Ltd as a Field Service Technician and be part of a team that provides top-notch service to our customers. As a Field Service Technician, you will be responsible for troubleshooting and repairing high-speed cash handling equipment, ensuring that our customers' operations run smoothly.Key...
-
Field Services Technician
3 weeks ago
, MO, United States Gahagan & Bryant Associates Inc Full timeProfessional Field Services TechnicianViroCon, a member of GBA Companies, is seeking a skilled Professional Field Services Technician to join our team.About the RoleWe are looking for a self-motivated and detail-oriented individual to work closely with our team of engineers and technicians to provide innovative solutions to our clients. As a Professional...
-
Field Service Technician
4 weeks ago
Salisbury, NC, United States Orion Talent Full timePosition Details: Title: Field Service Technician Location: Salisbury, NC (30 minutes N. of Charlotte) Shift: M-F 8:00am-4:00pm Compensation: 72-80k +Provided company cell phone, laptop, and service truck Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation) Travel: This plant there will be extensive...
-
Field Service Technician
2 weeks ago
Salisbury, NC, United States Orion Talent Full timePosition Details: Title: Field Service Technician Location: Salisbury, NC (30 minutes N. of Charlotte) Shift: M-F 8:00am-4:00pm Compensation: 72-80k +Provided company cell phone, laptop, and service truck Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation) Travel: This plant there will be extensive...
-
Field Service Technician
1 month ago
Knoxville, TN, United States Orion Talent Full timePosition Details: Title: Field Service Technician Location: Knoxville, TN Shift: M-F; rotating on call weekends (max once a month) Compensation: $20-$30/hr (related skills/ No experience- Pay commensurate with level of skills) + Company Credit Card + Per Diem Benefits: Comprehensive Corporate Benefits Package; ESOP; Company Paid training/ certifications...
-
Field Service Technician
3 weeks ago
, TX, United States Primoris Full timeJob SummaryPrimoris Power Delivery is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for troubleshooting, servicing, repairing, and maintaining equipment assets, including vehicles, trailers, aerials, and yellow iron.Key ResponsibilitiesTroubleshoot and repair electrical, hydraulic, air...
-
Field Service Technician
2 days ago
Tampa, FL, United States HealthCare Recruiters International Full timeField Service Technician opportunity with industry leader in pharmacy automation. The company manufactures and sells medication dispensing machines that go inside retail or hospital pharmacies.The Field Service Technician acts as the customer’s first responders by keeping drug dispensing machines up and running in order to allow pharmacist’s, doctors and...
-
Field Service Technicians
3 months ago
Memphis, TN area, United States Austin Allen Company, LLC Full timeField Service TechniciansWages $30 - $45 / Hr. + Benefits + Company Truck + Cell Phone in the West TN / Memphis TN areaThis Industrial Maintenance company is growing and expanding their business. We are recruiting for Field Service Technicians who will focus on the customer providing high levels of service in the inspection, troubleshooting, and repair of...
-
Field Service Technician
3 weeks ago
, MD, United States Synergy ECP Full timeJob Title: Field Service TechnicianAt Synergy ECP, we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing expert technical support and analysis to field engineers and technicians, as well as providing technical advice and guidance on installation, adaptation,...
-
Field Service Technician
4 weeks ago
Irvine, CA, United States Orion Talent Full timePosition Details: Title: Field Service Technician Location: Irvine, CA Shift: Mon-Friday 1st shift, a standard work schedule will be set, although some jobs may require an earlier/later start or night scheduled work Compensation: $25-$32/hr depending on qualifications and experience! Benefits: Attractive total compensation package; Flexible schedule;...
-
Field Service Technician
3 weeks ago
, GA, United States LG Electronics Full timeUnlock Your Potential as a Field Service Technician at LG ElectronicsAt LG Electronics, we're committed to creating innovative solutions for a better life. As a Field Service Technician, you'll play a vital role in delivering exceptional customer experiences while servicing our products in the home.Key Responsibilities:Travel to customers' locations to...
-
Field Service Technician
1 month ago
, IL, United States Vitruvian Consulting Llc Full timeAbout Our ClientVitruvian Consulting Llc is a leading provider of high-performance food processing equipment for protein and pet food processing. With headquarters in Metro Chicago, IL, and a manufacturing site in the Midwest, we have a worldwide sales footprint.Job OpportunityWe are seeking a talented Field Service Technician to join our team. As a Field...
-
Field Service Technician
1 month ago
, MN, United States Liquid Environmental Solutions Full timeJob Title: Field Service TechnicianAre you passionate about protecting the environment and making a tangible impact on our state's pristine waterways? As a Field Service Technician with Liquid Environmental Solutions, you'll be on the frontlines of safeguarding our lakes and waterways by servicing grease traps in the Minneapolis metro area.Job Summary:We're...
-
Field Service Technician
1 month ago
, NC, United States American Rental Association Full timeJob SummaryWe are seeking a highly skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our material handling equipment.Key Responsibilities:Analyze and diagnose equipment problems and breakdowns,...
-
Field Service Technician
4 weeks ago
Louisville, KY, United States Orion Talent Full timePosition Details: --- Location: Louisville, KY or Remote (near a major airport) --- Travel Requirements: About 75%; you can realistically expect to be gone Sunday evening to Thursday evening 3x per month. You will be home most weekends, and when you are not traveling you will be performing technical support at the call center in Louisville. --- Vaccine...