Field Service Technician
4 weeks ago
At BLM GROUP USA, we're seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing new equipment, performing preventive maintenance, troubleshooting, and emergency repair of BLM equipment at customer sites.
Key Responsibilities:
- Install new equipment at customer sites
- Perform preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site
- Carefully and accurately document all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
- Demonstrate applicable BLM GROUP software capabilities to the customer
- Prepare timesheets, service reports, and installation forms, timely and accurately
- Ability to work overtime as required by workload and customer necessity
Requirements:
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to understand and use I/O structure for technical trouble shooting purposes
- Ability to effectively utilize electric/electronic test/measurement equipment
- Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results
- Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media
- Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues
- Ability to communicate technical issues as well as the steps taken to resolve those issues with the BLM corporate office
- Must be able to work effectively with minimal supervision
- Ability to discern who to call for assistance based on the technical situation at hand
Working Conditions:
The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment. The position requires approximately 90% travel. Technicians must be available to travel both domestically and internationally as required by management.
Preferred Qualifications:
- BLM accepts candidates with Trumpf laser machine experience, Amada Laser, Mazak laser, and other similar laser machinery experience
Why Work for BLM GROUP USA:
At BLM GROUP USA, we offer a dynamic and inclusive work environment where you can grow and make an impact. We're committed to supporting our clients and communities, and we're looking for talented individuals like you to join our team.
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