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Automotive Parts Supervisor

2 months ago


Cleveland, Ohio, United States Spitzer Automotive Full time
About Spitzer Automotive
We are a proud, family-owned enterprise with a legacy dating back to 1904. With 28 locations and 15 new vehicle franchises across Northeast Ohio, Homestead, Florida, and the Greater, Central, and Eastern Pennsylvania regions, we are committed to excellence in customer service and innovation in the automotive industry. Our team is our greatest asset, and we strive to provide a professional work environment that fosters continuous training and development.

Our Comprehensive Benefits Include:
  • Medical Coverage
  • Dental Insurance
  • Vision Care
  • Company-Paid Life Insurance
  • Voluntary Life Insurance Options
  • Short-Term and Long-Term Disability Coverage
  • Accident Insurance
  • Critical Illness Policies
  • Generous Paid Time Off
  • 401K Plan with a 5% Company Match
  • Employee Assistance Program
  • Benefit Concierge Services
Position Overview

Spitzer Automotive is seeking dedicated individuals who are passionate about delivering exceptional service to our customers while advancing their careers in a reputable organization. The Parts Supervisor is responsible for managing a productive and profitable parts department by effectively overseeing staffing, customer retention, cost management, and maintaining accurate service records. This role ensures that the daily inventory of technician's time is efficiently allocated to service customers.

FULL-TIME BENEFITS:
  • Medical/Dental/Vision Coverage
  • Generous Paid Time Off
  • 401K with a 5% Employer Match
  • Flexible Work Schedule
  • Provided Uniforms, Name Badges, and Business Cards
  • Voluntary Benefits, including Life Insurance and Short/Long-Term Disability
  • Health Savings Account with Employer Contribution
  • Employee Assistance Program
Key Responsibilities:
  • Set and strive to achieve departmental goals and objectives
  • Recruit, train, motivate, and evaluate the performance of parts staff
  • Collaborate with the Service Manager to ensure timely procurement of parts for internal projects
  • Prepare and manage the annual operating budget for the Parts Department
  • Participate in management meetings
  • Oversee and schedule the activities of all Parts Department personnel
  • Conduct regular meetings with staff to discuss operations and develop strategies for improved efficiency
  • Monitor payroll records for Parts Department employees
  • Promote teamwork and collaboration within the department and across the organization
  • Stay informed about and comply with relevant regulations affecting the parts department
  • Build and maintain strong relationships with customers to encourage repeat business
  • Establish and enforce pricing strategies that balance volume, customer loyalty, and operational costs
  • Manage inventory levels to minimize obsolescence
  • Address customer complaints promptly and in accordance with company guidelines
  • Ensure a safe working environment
  • Maintain a professional appearance
  • Perform additional related duties as assigned
Position Requirements:

Minimum Qualifications:
  • 1-2 years of experience in parts management required
  • Proven track record of success
  • Team-oriented mindset
  • Successful completion of MVR, background check, and pre-employment drug screening
  • Authorization to work in the United States
Equal Opportunity Statement:
We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.