Addiction Services Manager

2 weeks ago

Rochester, New York, United States Coordinated Care Services, Inc. (CCSI) Full time
Job Title: Addiction and Prevention Services Manager

Job Summary:

We are seeking a highly skilled Addiction and Prevention Services Manager to join our team at Coordinated Care Services, Inc. (CCSI). As a key member of our organization, you will be responsible for providing leadership and expertise in addiction services and programs, working closely with our partners in Monroe County to support the planning and system transformation of existing services.

Key Responsibilities:

  • Develop and implement policies and procedures for addiction services and programs
  • Provide technical expertise and guidance to addiction services and programs
  • Lead and supervise the community outreach team, providing support and guidance to engage and connect high-risk/high-need individuals with substance use disorders to services
  • Collaborate with cross-systems partners to develop and implement strategies for addressing substance use disorders
  • Facilitate and participate in meetings on behalf of Monroe County Office of Mental Health, internally and externally
  • Represent Monroe County Office of Mental Health on inter-jurisdictional and multi-agency committees involved in policy development and planning related to addiction services and programs
  • Develop and maintain a system for tracking Narcan training and distribution for Monroe County Office of Mental Health, collaborating with the Department of Public Health
  • Work closely with MCOMH leadership to identify and implement department priorities as identified within the strategic plan
  • Participate in the planning, development, and monitoring of the Local Service Plan each year as part of the MCOMH Planning Team
  • Provide direct supervision and strategy to the Community Outreach Team, responsible for data outcomes
  • Support system transformation through planning and implementation of NYS OASAS residential redesign model and transition to Medicaid Managed Care
  • Assess client level of need and make referrals to appropriate community providers as rapidly as possible
  • Provide data to supervisors for advising Contract Coordinators regarding barriers to immediate access to mental health and substance use services for high-risk/high-need individuals
  • Leverage access to community resources, including mental health and substance use treatment, Health Home Care Management, non-Medicaid care management, and homeless supports
  • Consult with other community providers around access to care
  • Assist with development of protocols for access to treatment, care management, and residential services for high-need/high-priority individuals who may or may not be connected to services
  • Implement a system for tracking service slots and monitoring availability/utilization
  • Implement and oversee a Quality Assurance process, including Special Review for OASAS providers
  • Promote community voice in decisions regarding care wherever appropriate
  • Review data regarding access to services and provide feedback regarding findings to the Contract Coordinators and/or Executive Leadership
  • Support implementation of NYS OASAS funded programming within Monroe County, supporting the delivery of services consistent with MCOMH values

Requirements:

  • Master's Degree prepared NYS OASAS Qualified Health Professional, CASAC credential in addition to Master Degree is preferred or equivalent education and work experience
  • Minimum 2 years of supervision experience
  • Experience in utilization management and outcome evaluation/familiarity with ARES tracking system

Additional Requirements:

  • Satisfactory completion of all required background screenings
  • Travels as necessary to fulfill responsibilities
  • Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance

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