Cargo Operations Coordinator

2 months ago

Portland, Oregon, United States Cathay Pacific Airways Limited Full time

Cathay Pacific Airways Limited is a global airline company with a long history of commitment to excellence, safety, and customer satisfaction. We are currently seeking a highly motivated and experienced Cargo Services Officer to join our team in Portland, USA.



As a Cargo Services Officer, you will play a critical role in ensuring the smooth operation of our cargo services, providing exceptional customer service, and maintaining the highest standards of safety and security. You will be responsible for assisting with operational and reservation functions, including oversight of suppliers and compliance with regulatory requirements.



Key responsibilities of the job include:



Customer Service




  • Support cargo reservations and bookings while providing exemplary customer service to our customers.
  • Provide timely vendor notification for on-time and delayed flights.
  • Provide timely shipment status updates to customers.
  • Help manage Ground Handling Agent performance and provide guidelines and instructions.
  • Support the established performance targets through operational oversight and participation.


Safety, Security and Compliance




  • Ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements.
  • Undertake quality check programs established by Head Office and participate in audits as required.


E&A




  • Emergency and Accident and Crisis Response responsibilities as required.


Administrative Support




  • Prepare flight documentation for crew and Customs.
  • Check and review post-flight documentation.
  • Prepare post-flight reports in a timely and accurate manner.
  • Provide freighter catering uplift and last-minute changes.
  • Coordinate effectively between engineering, airport operations, air traffic control, and vendors to ensure smooth communication and service provision.
  • Coordinate cargo service activities between sales, operations, and ground handling to ensure efficient handling of shipments.
  • Communicate effectively via various channels with stakeholders, including customers, airport, and cargo operations, suppliers, flight crew, etc.
  • Assist with various administrative station tasks, such as SAP.
  • Coordinate weather diversions at diversion sites.
  • Handle diversion of Cathay Pacific Flights when required.
  • Assist with crew administration and support matters at the port.
  • Support station training activities as required.
  • Support station management in supplier oversight, including reporting Ground Handling Agent performance issues.
  • Perform any other reasonable task as requested.


Ramp Coordinator (RCO) - note typically for Freighter ports so may not be applicable for every Cargo Services Officer role




  • Monitor and ensure the required procedures are properly carried out by Ramp Handling Operator and the Cargo Terminal Operator, particularly for special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc.
  • Monitor the optimization of space utilization for loaded Unit Load Devices and the belly of freighters.
  • Ensure aircraft searches required by the Security Program are conducted prior to loading.
  • Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator, and the Cargo Office.
  • Liaise closely with the Cargo Office to provide up-to-date information on freighter positioning when there is disruption of schedule.
  • Quickly resolve issues on the ramp as required.
  • Ensure safe operations are maintained at times, particularly during loading and unloading of freighters.
  • Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution.
  • Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized items.
  • Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator.
  • Perform any other reasonable task as requested.


The estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.



Cathay Pacific Airways Limited offers a competitive compensation and benefits package, including travel privileges on our global network, extensive well-being programs, generous 401K matching program, paid holiday and vacation, LTD and Basic Life Insurance, and more.



We are an equal opportunity employer and welcome applications from all qualified candidates. Please note that this job requires a valid state-issued driver's license and the ability to work in a fast-paced environment with tight deadlines.



Salary: $60,000 - $80,000 per annum



Location: Portland, USA



Job Type: Full-time



Experience: 2 years



Education: High School / GED or equivalent



Work Location: One location



Work Setting: Office, warehouse, outdoors



Work Schedule: Monday to Friday, 8 hours a day



Work Environment: Fast-paced, dynamic, team-oriented



Why choose Cathay Pacific Airways Limited?



We are a global airline company with a long history of commitment to excellence, safety, and customer satisfaction.



We offer a competitive compensation and benefits package, including travel privileges on our global network, extensive well-being programs, generous 401K matching program, paid holiday and vacation, LTD and Basic Life Insurance, and more.



We are an equal opportunity employer and welcome applications from all qualified candidates.


  • Warehouse Operations Coordinator

    2 weeks ago

    Portland, Oregon, United States PrimeFlight Cargo Services Full time

    Job OverviewWe are seeking an organized and detail-oriented Warehouse Operations Coordinator to join our team at PrimeFlight Cargo Services.Salary: $21 per hour.Shift Times:8:15AM- 4:45PM4:15PM- 12:45AMResponsibilitiesThe successful candidate will be responsible for:Verifying the timely loading and unloading of products.Conducting various inventory counts,...

  • Warehouse Operations Coordinator

    3 weeks ago

    Portland, Oregon, United States PrimeFlight Cargo Services Full time

    PrimeFlight Cargo Services is seeking an organized, reliable and detail-oriented individual to fill the role of Warehouse Operations Coordinator. This position offers a competitive salary of $21/hour and a schedule that includes 8:15AM-4:45PM or 4:15PM-12:45AM shifts.Key Responsibilities:Loading and Unloading: Confirm proper and timely loading and unloading...

  • Cargo Operations Agent

    3 days ago

    Portland, Oregon, United States Quantem Aviation Services Full time

    Cargo Operations Agent Job Description:We are seeking a detail-oriented Cargo Operations Agent to join our team at Quantem Aviation Services. In this role, you will be responsible for ensuring the safe and efficient movement of cargo while providing exceptional customer service.Key Responsibilities:Loading and unloading cargo, including handling freight...

  • Cargo Handling Agent

    3 days ago

    Portland, Oregon, United States Quantem Aviation Services Full time

    About the PositionAs a Cargo Handling Agent with Quantem Aviation Services in Portland, OR, you will be responsible for ensuring the safe and efficient handling of cargo and other items related to aircraft operations. This part-time seasonal role offers a competitive hourly rate of $22.00 and opportunities for career advancement.Key ResponsibilitiesYour...

  • Airport Operations Coordinator

    2 weeks ago

    Portland, Oregon, United States PrimeFlight Full time

    PrimeFlight CargoWe remain open as an essential employer, delivering airfreight and cargo around the United States.If you're seeking job stability with opportunities for advancement, guaranteed full-time hours, and a team that prioritizes world-class customer satisfaction, this may be the ideal opportunity for you.We have openings for Airport Operations...

  • Long-Haul Owner Operator

    3 weeks ago

    Portland, Oregon, United States Odysseia Full time

    Job Title: Long-Haul Owner Operator - Cargo Van DriverAre you a seasoned cargo van driver looking for a new opportunity? Do you have a clean driving record and the ability to handle long-haul routes?About UsOdysseia Inc. is a carrier company that specializes in freight transportation throughout the US and Canada. We are committed to providing our drivers...

  • Logistics and Operations Coordinator

    4 weeks ago

    Portland, Oregon, United States Cathay Pacific Airways Limited Full time

    Company OverviewCathay Pacific Airways Limited is a world-renowned airline that offers exceptional service to millions of passengers around the globe. As a Cargo Services Officer, you will play a vital role in ensuring the smooth operation of our cargo services, providing an unparalleled level of customer satisfaction.

  • Clinical Admissions Coordinator

    2 weeks ago

    Portland, Oregon, United States Laurelhurst Operations LLC Full time

    Job Title: Clinical Admissions CoordinatorEstimated Salary: $60,000 - $80,000 per yearAbout Laurelhurst Operations LLCWe are a dynamic healthcare organization dedicated to providing exceptional care and services to our patients. At Laurelhurst Operations LLC, you will join a team of passionate professionals who share your commitment to delivering...

  • Ramp Operations Specialist

    4 days ago

    Portland, Oregon, United States PrimeFlight Aviation Services Full time

    PrimeFlight Aviation ServicesA premier airfreight and cargo delivery company remains open as an essential employer, serving the United States with ground support services.We are seeking a reliable individual for a full-time position with guaranteed hours, advancement opportunities, and a team-oriented environment. This role involves providing ground support...

  • Airport Operations Specialist

    3 weeks ago

    Portland, Oregon, United States Horizon Air Full time

    About the RoleAs an Airport Operations Specialist at Horizon Air, you will play a critical role in ensuring the smooth operation of flights at our airports. Your duties will include loading and offloading luggage and cargo, distributing paperwork to flight crews, and marshaling and pushing back aircraft.Key ResponsibilitiesLoading and unloading luggage and...

  • Hazmat Material Handler and Logistics Coordinator

    4 days ago

    Portland, Oregon, United States Environmental Compliance Consultants, Inc Full time

    Job Overview:A challenging role as a Hazmat Material Handler and Logistics Coordinator with Environmental Compliance Consultants, Inc. in Portland, Oregon.About the Job:This position involves driving commercial vehicles, operating equipment, and handling hazardous and pharmaceutical materials. The ideal candidate will have a clean driving record and a strong...

  • Nursing Care Coordinator

    3 days ago

    Portland, Oregon, United States Laurelhurst Operations LLC Full time

    We are seeking a compassionate and organized Licensed Practical Nurse (LPN) to join our Laurelhurst Village team in Portland, OR.Job DescriptionAs an LPN with Avamere Living, you will provide direct patient care, develop care plans, and maintain accurate records.Core ResponsibilitiesConduct initial assessments, develop care plans, and update records as...

  • Senior Operations Coordinator

    3 weeks ago

    Portland, Oregon, United States Bridge Partners, LLC Full time

    Job Title: Senior Operations CoordinatorAbout the Role:We are seeking an experienced Senior Operations Coordinator to join our team at Bridge Partners, LLC. As a key member of our launch strategy team, you will be responsible for coordinating communications, stakeholder management, and resource utilization to deliver successful launch strategies.Key...

  • Logistics Coordinator Lead for Food Delivery Services

    3 days ago

    Portland, Oregon, United States HelloFresh Full time

    Welcome to a dynamic and challenging role as Logistics Coordinator Lead, where you will play a vital part in ensuring seamless food delivery services.At HelloFresh, we believe that sharing meals brings people together, fostering connections and creating lasting memories. As our Logistics Coordinator Lead, you will be at the forefront of this vision,...

  • Logistics Operations Specialist

    4 weeks ago

    Portland, Oregon, United States Daikin Full time

    Daikin is seeking a skilled Logistics Operations Specialist to join our team. In this role, you will be responsible for ensuring the safe and efficient delivery of products to customer sites within designated time frames.About the JobThe successful candidate will load, unload, and deliver product using the most efficient routes possible while maintaining...

  • Administrative Operations Coordinator

    2 weeks ago

    Portland, Oregon, United States Imagine Black Full time

    Operations Manager Job OverviewImagine Black seeks a highly organized and detail-oriented Operations Manager to support our community engagement initiatives. This role is crucial in managing our day-to-day operations, including financial management, event coordination, data support, and office administration.We are seeking an experienced professional with a...

  • Operations Coordinator

    3 weeks ago

    Portland, Oregon, United States CareerPaths NW Full time

    At CareerPaths NW, we are seeking an Operations Coordinator to play a critical role in the management of our service coordination and customer follow-up processes.Job SummaryThis is a key position that requires a high degree of independence, organization, and meticulous attention to detail. The successful candidate will be responsible for independently...

  • Administrative Operations Coordinator

    2 weeks ago

    Portland, Oregon, United States Urban League of Portland Full time

    Overview: The Urban League of Portland is seeking an experienced and detail-oriented Administrative Operations Coordinator to support general operations and the team. This role will involve managing daily tasks, maintaining records, and ensuring seamless workflow.Job Description: As an Administrative Operations Coordinator, you will be responsible...

  • Sales Operations Coordinator

    6 hours ago

    Portland, Oregon, United States TEC Equipment Full time

    At TEC Equipment, we are seeking a highly skilled Sales Operations Coordinator to join our team in Portland, Oregon. As a key member of our Auto Transport sales team, you will be responsible for managing the entire sales process from equipment procurement to customer delivery.Responsibilities:Coordinate stock and customer-ordered equipment, overseeing vendor...

  • Business Operations Coordinator

    2 days ago

    Portland, Oregon, United States Energy Trust of Oregon Full time

    About the RoleThis Business Operations Coordinator position will play a crucial role in ensuring the smooth day-to-day operations of key functions within our organization. The successful candidate will be responsible for scheduling appointments, organizing meetings, preparing reports, and performing other administrative tasks as required.