Operations Coordinator

6 days ago


Portland, Oregon, United States CareerPaths NW Full time

At CareerPaths NW, we are seeking an Operations Coordinator to play a critical role in the management of our service coordination and customer follow-up processes.

Job Summary

This is a key position that requires a high degree of independence, organization, and meticulous attention to detail. The successful candidate will be responsible for independently managing and prioritizing all incoming service calls, conducting thorough follow-ups with customers, and maintaining a current and accurate project board.

Key Responsibilities
  • Service Call Management: Independently manage and prioritize all incoming service calls to ensure timely resolution and high-quality service delivery.
  • Customer Follow-Up: Conduct thorough follow-ups with customers to ensure service quality and satisfaction.
  • Project Board Maintenance: Maintain a current and accurate project board to track upcoming projects and ensure seamless execution.
  • Self-Management: Act as a self-starter, taking initiative in a dynamic environment without the need for constant direction.
Requirements
  • Exceptional Organizational Skills: Demonstrated ability to prioritize tasks, manage multiple projects, and maintain accurate records.
  • Proven Self-Management: Ability to work autonomously, take initiative, and make sound decisions in a fast-paced environment.
  • Strong Communication Skills: Excellent verbal and written communication skills for effective customer and team interactions.
  • Experience: Previous experience in a dispatch, project management, or similar role preferred.
What We Offer

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, plus opportunities for professional growth and development in a dynamic and supportive environment.



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