Member Relationship Ambassador

3 weeks ago


Pembroke Pines, Florida, United States BrightStar Credit Union Full time
Job Description

BrightStar Credit Union seeks a skilled Member Relationship Ambassador to foster strong connections with our valued members.

This role involves introducing members to innovative banking solutions, providing personalized support, and driving sales growth through strategic engagement initiatives.

Essential Functions & Responsibilities:

  • Implement and track member engagement strategies, measuring success through feedback surveys.
  • Analyze member needs and preferences to offer tailored solutions, connecting them to our products and services that align with their financial objectives.
  • Participate in month-end closing processes, ensuring accurate variance analysis and maintaining the month-end checklist.
  • Manage an appropriate percentage of teller transactions, processing new accounts and account maintenance as defined by branch management.

Estimated Annual Salary: $52,000 - $68,000, commensurate with experience and location. Benefits include medical, dental, and vision insurance, 401K plan with matching contributions, tuition reimbursement program, and more.


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