Dedicated Team Ambassador
1 month ago
We are seeking a motivated and customer-focused team member to join our Menchie's Frozen Yogurt team.
About the Role:
As a team ambassador, you will play a vital role in creating a positive and memorable experience for all guests. Your responsibilities will include:
- Embodying the culture of Menchie's by upholding our vision, mission, and values;
- Providing exceptional guest care with the 5Gs:
- Greet every guest warmly;
- Get to know every guest by name;
- Give every guest a high-five;
- Give every guest a smile;
- Go above and beyond to meet their needs;
- Sharing product knowledge and new promotional items with guests;
- Maintaining a clean store environment and following sanitation procedures;
- FOLLOWING ALL SAFETY/STORE GUIDELINES AND PROCEDURES;(listed below),
Key Responsibilities:
• Embody the culture of Menchie's by upholding the Menchie's vision, mission, values, and deliver the Menchie's Experience (3Ps);
• Provide the 5Gs guest care with all guests;
• Be respectful to guests at all times;
• Share product knowledge and new promotional items with guests;
• Follow all safety/store guidelines and procedures;
• Maintain product quality by completing food related tasks to standard;
• Learn and work efficiently in all stations. (bubble, runner, and prep);
• Maintain a clean store and follow all sanitation procedures;
• Use first in first out procedures (FIFO) when handling any product;
• Follow proper cash handling policies and procedures;
• Clock in to your scheduled shift on time and in full uniform;
• Follow proper procedures for covering your shift;
• Request a shift off at least two weeks in advance and changes in availability must be approved by the store leader;
• Communicate questions and concerns to the leadership team;
• Perform a range of movements which require lifting up to 40lbs, standing for long periods of time, and doing tasks which involve repetitive motion;
• Communicate low inventory items to the leadership team;
• Have a clean uniform, be in dress code, and follow proper hygienic standard.
Compensation:
Our competitive salary is $15.00 - $18.00 per hour, depending on location and experience. In addition, we offer opportunities for career advancement and professional growth within the company.
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