Healthcare Navigator Coordinator

3 days ago


West Islip, New York, United States Catholic Health Service Full time
Job Summary
Catholic Health Service is seeking a skilled Patient Advocate Specialist to join our team. In this role, you will play a critical part in navigating patients through the healthcare system, ensuring seamless care coordination and excellent patient outcomes.

The ideal candidate will possess strong communication and interpersonal skills, with the ability to work effectively in a multicultural setting. A minimum of two years of experience in a healthcare setting is required, preferably in a patient navigation or community health worker role.

We offer a competitive salary range of $24.51-$31.19 per hour, plus a generous benefits package, including tuition assistance, a defined benefit pension plan, and opportunities for professional growth and development.

Key Responsibilities:
- Connect patients to available services, such as primary care providers and specialists
- Contact patients over the phone to assist in setting up appointments and provide reminder calls
- Provide navigation support to patients, addressing logistic barriers and scheduling complications
- Verify insurance eligibility and benefits within 24 hours of call
- Authorization of visits/testing/medications/surgeries
- Coordinate care between providers, including scheduling and attending appointments with patients
- Provide emotional support and assistance to patients throughout the healthcare process
- Maintain regular communication with patients' providers through clinical messages and emails
- Document every intervention into the electronic medical record (EMR)

Benefits
- Competitive salary range: $24.51-$31.19 per hour
- Generous benefits package, including tuition assistance and a defined benefit pension plan
- Opportunities for professional growth and development

About Us
Catholic Health Service is a people-first organization that values its employees and strives to provide exceptional care to its patients. We believe in fostering a culture of compassion, respect, and excellence.

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