Customer Service Representative

2 weeks ago


SaintBauzilledePutois, Occitanie, United States Doherty Automotive Group Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Doherty Automotive Group. As a key member of our administrative support team, you will be responsible for providing exceptional customer service and support to our clients and colleagues.

Responsibilities:
  • Customer Service: Respond to customer inquiries and concerns in a timely and professional manner, providing solutions and resolving issues to their satisfaction.
  • Administrative Support: Provide administrative support to our sales team and management, including preparing documents, scanning, filing, and organizing.
  • Communication: Maintain effective communication with customers, colleagues, and management, both verbally and in writing.
  • Logistics: Receive and process incoming mail and packages, and maintain a log of outgoing overnight packages for tracking purposes.
  • Clerical Duties: Perform various clerical tasks, including preparing letters and documents, scanning, filing, and organizing.
  • Accounting: Process check guarantees and credit card transactions, and maintain accurate records.
  • Maintenance: Maintain the common areas and refill supplies as needed.
Requirements:
  • Personable Demeanor: Possess a professional appearance and a personable demeanor.
  • Administrative Experience: Previous administrative or clerical experience is a plus.
  • Dependability: Be dependable and flexible, with the ability to multitask in a fast-paced environment.
  • Communication Skills: Possess excellent communication skills, both verbal and written.
  • Computer Literacy: Be computer literate, with proficiency in Microsoft Excel and Word.
  • Education: High School diploma or equivalent is required.
Benefits:
  • Excellent Work Environment: Enjoy an excellent work environment and a family atmosphere.
  • Opportunity for Advancement: Opportunity for advancement and growth.
  • Full Benefits Package: Full benefits package and paid vacation for full-time associates.
  • 401(k) Plan: 401(k) available for full-time associates.
  • Discounts: Discounts on vehicle purchases, as well as vehicle parts and service.


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