Customer Service Representative
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Doherty Automotive Group. As a key member of our administrative support team, you will be responsible for providing exceptional customer service and support to our clients and colleagues.
Responsibilities:- Customer Service: Respond to customer inquiries and concerns in a timely and professional manner, providing solutions and resolving issues to their satisfaction.
- Administrative Support: Provide administrative support to our sales team and management, including preparing documents, scanning, filing, and organizing.
- Communication: Maintain effective communication with customers, colleagues, and management, both verbally and in writing.
- Logistics: Receive and process incoming mail and packages, and maintain a log of outgoing overnight packages for tracking purposes.
- Clerical Duties: Perform various clerical tasks, including preparing letters and documents, scanning, filing, and organizing.
- Accounting: Process check guarantees and credit card transactions, and maintain accurate records.
- Maintenance: Maintain the common areas and refill supplies as needed.
- Personable Demeanor: Possess a professional appearance and a personable demeanor.
- Administrative Experience: Previous administrative or clerical experience is a plus.
- Dependability: Be dependable and flexible, with the ability to multitask in a fast-paced environment.
- Communication Skills: Possess excellent communication skills, both verbal and written.
- Computer Literacy: Be computer literate, with proficiency in Microsoft Excel and Word.
- Education: High School diploma or equivalent is required.
- Excellent Work Environment: Enjoy an excellent work environment and a family atmosphere.
- Opportunity for Advancement: Opportunity for advancement and growth.
- Full Benefits Package: Full benefits package and paid vacation for full-time associates.
- 401(k) Plan: 401(k) available for full-time associates.
- Discounts: Discounts on vehicle purchases, as well as vehicle parts and service.
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