Customer Service Representative

5 hours ago


SaintBauzilledePutois, Occitanie, United States National Service Bureau Full time
About the Role

We are seeking a highly motivated and results-driven Call Center Representative to join our team at National Service Bureau. As a key member of our team, you will be responsible for communicating with clients and insurance companies to recover outstanding balances.

Key Responsibilities
  • Communicate effectively with clients and insurance companies via phone
  • Make outbound calls to negotiate and recover outstanding balances
  • Utilize software to track accounts and communicate with team members
  • Document accounts with accurate notes to ensure efficient communication
  • Adhere to company policies and procedures
Requirements
  • Meet collector target metrics
  • Ability to work a hybrid schedule of work from home and in-office days
  • Secure home office with dedicated high-speed internet and a quiet workspace
  • Strong communication and empathy skills
  • High level of professionalism and attention to detail
  • Experience with time management and computer skills
What We Offer

At National Service Bureau, we offer a competitive salary, uncapped commission, and a comprehensive benefits package. Our team is passionate about giving our employees the ability to control their income and advance in their careers. We are committed to creating a positive and inclusive work environment that values work-life balance and employee growth.

Why Join Us?

We are a diverse and friendly team that is passionate about our work. We offer performance-based incentives, advancement opportunities, and a supportive environment that encourages employee growth and development. If you are a motivated and results-driven individual who is looking for a challenging and rewarding career, we encourage you to apply.



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