Customer Service Representative
5 hours ago
We are seeking a highly motivated and results-driven Call Center Representative to join our team at National Service Bureau. As a key member of our team, you will be responsible for communicating with clients and insurance companies to recover outstanding balances.
Key Responsibilities- Communicate effectively with clients and insurance companies via phone
- Make outbound calls to negotiate and recover outstanding balances
- Utilize software to track accounts and communicate with team members
- Document accounts with accurate notes to ensure efficient communication
- Adhere to company policies and procedures
- Meet collector target metrics
- Ability to work a hybrid schedule of work from home and in-office days
- Secure home office with dedicated high-speed internet and a quiet workspace
- Strong communication and empathy skills
- High level of professionalism and attention to detail
- Experience with time management and computer skills
At National Service Bureau, we offer a competitive salary, uncapped commission, and a comprehensive benefits package. Our team is passionate about giving our employees the ability to control their income and advance in their careers. We are committed to creating a positive and inclusive work environment that values work-life balance and employee growth.
Why Join Us?We are a diverse and friendly team that is passionate about our work. We offer performance-based incentives, advancement opportunities, and a supportive environment that encourages employee growth and development. If you are a motivated and results-driven individual who is looking for a challenging and rewarding career, we encourage you to apply.
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Customer Service Representative
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