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Restaurant General Manager
2 months ago
Cumberland Farms Inc. is seeking a highly motivated and experienced Restaurant General Manager to lead our team in delivering exceptional guest experiences and driving business growth. As a Restaurant General Manager, you will be responsible for overseeing the overall operation of our restaurant, including managing a team of associates, ensuring operational excellence, and maintaining a clean and safe environment for our guests.
Key Responsibilities- Guest Experience: Ensure that all guests are greeted in a friendly manner and feel welcomed and appreciated.
- Leadership: Demonstrate leadership attributes, including building and maintaining trust with the team, setting clear and measurable goals, and communicating frequently and effectively.
- Team Development: Build and develop a strong team by hiring, training, scheduling, coaching, and providing timely feedback on performance.
- Operational Excellence: Achieve operational excellence by developing performance goals aligned with the company's objectives, hitting financial goals, and striving for year-over-year improvement.
- Food Safety and Quality: Manage the food operation to ensure quality and safety of all items sold.
- Store Appearance: Maintain the overall appearance and cleanliness of the store, including the food prep areas, food service area, and bathrooms.
- Quality Control and Merchandising: Oversee quality control, merchandising, safety programs, and other guidelines in place for a successful food service operation.
- Education: High School or GED
- Experience: 1 year of leadership or supervisory experience in a restaurant environment, leading a team
- Licenses/Certifications: Valid driver's license, National Food Safety requirement (can acquire during employment)
- Soft Skills: Comfortable talking and interacting with guests and team members, high energy, ability to move from one activity to another quickly, team-oriented, and willing to give extra effort to help others
This is a full-time position that involves working a variety of hours, day and night, as Cumberland Farms Inc. locations can be open 24 hours depending on the location. Weekend and holiday hours are required.
The noise level in the work environment is usually moderate. Specialized attire is required in food establishments, and slip-resistant footwear is required.