Restaurant Operations Manager
4 weeks ago
Restaurant General Manager
About Us
Carrols Corporation is a leading restaurant company in the U.S., headquartered in Syracuse, New York. With over 800 restaurants under the BURGER KING brand, we're committed to growth and excellence. Our operations span 17 states, employing over 22,000 people.
We're driven by a people-centric culture, where every team member is dedicated to delivering outstanding service and quality food to our guests. Our mission is clear: to provide exceptional experiences that drive customer loyalty and business success.
We offer a unique ownership-based culture that rewards performance and fosters longevity. Our management teams are trained to be leaders in the quick-service restaurant industry, with a focus on career advancement and personal development. This approach has yielded over 55 years of success in the industry.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY
As a Restaurant General Manager, you'll develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. You'll work closely with our management development program, which is renowned for its comprehensive and cutting-edge approach to learning.
Our benefit package is outstanding, including life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company-matched 401(k), quarterly bonus program, annual bonus program, paid vacation time, personal days, clothing allowance, tuition assistance, and more.
Restaurant General Manager Essential Duties and Responsibilities Include:
- Ability to work a 50+ hour work week (includes nights, weekends, and some holidays)
- Frequent contact with the general public, business, and community organizations to develop and improve public relations
- Communicate with outside purveyors regarding quality supplies and equipment repairs
- Occasional communication with Home Office personnel on public policy and procedures
- Maintain staffing levels through effective planning, ensuring efficient restaurant operation in accordance with company policy and labor laws
- Supervise subordinate staff to ensure customer satisfaction, product quality, equipment maintenance, sanitation standards, and a neat restaurant environment
- Utilize company training tools for on-the-job training in restaurant operations
- Implement and execute restaurant-level financial controls to ensure accountability of company funds
- Implement financial controls for supply ordering, quality, and accountability
- Receive and resolve customer complaints in a tactful manner to maintain customer satisfaction
- Appraise subordinate performance to recognize job performance
- Prepare sales and expense projections to establish realistic profit objectives
- Exercise sound managerial judgment and decision-making on employee relations and personnel actions
- Complete, approve, and submit internal records and reports as required by law and company policy
- Train and develop Assistant Managers and Manager Trainees in management skills and technical knowledge
- Maintain a safe work environment for employees and customers
- Other duties as assigned
If you're a motivated individual seeking a challenging career with opportunities for growth, Carrols Corporation is the perfect place for you.
Carrols LLC is an Equal Opportunity Employer
PI253293560
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