Client Services Representative

2 days ago


Honolulu, Hawaii, United States University Health Alliance Full time

**Job Description:** Client Services Representative

At University Health Alliance, we are seeking a highly skilled and experienced Client Services Representative to join our team. As a key member of our customer service team, you will play a vital role in ensuring that our members receive exceptional service and support.

Responsibilities:

  • Service UHA's customers by offering information about eligibility, benefits, and provider services.
  • Answer inquiries, resolve issues, fulfill requests, and maintain accurate call record documentation.
  • Provide excellent customer service for UHA customers utilizing in-depth knowledge of company products and programs.
  • Perform other related duties as required or assigned by the Customer Services Supervisors or Customer Services Manager.

Requirements and Qualifications:

  • High school diploma or equivalent.
  • Minimum six (6) months of work experience in customer service.
  • Exceptional listening, verbal, and written communication skills.
  • Ability to work in a fast-paced environment with multiple priorities.

Benefits and Compensation:

This position offers a competitive salary range of $50,000 - $65,000 per year. Benefits include comprehensive medical insurance, paid time off, and opportunities for career advancement.

University Health Alliance is an equal opportunity employer and welcomes applications from diverse candidates.



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