Customer Service Representative
18 hours ago
We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will provide exceptional customer experiences, promote the value of Total Body Care, and support clinic flow.
About UsAt Massage Envy, we are committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Our team is passionate about helping others and strives to celebrate individuality and share knowledge.
Key Responsibilities- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Have a high school diploma (or equivalent)
- Previous sales experience (preferred)
- Critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests and team
- Are supporters of total body care with a general knowledge of massage and skin care services
- Hourly + Commission
- Consistent Schedule
- Advancement Opportunities
- Training to help you grow & refine your skills
- Medical Benefits
- 401k program
- Paid Vacation
- Mental Health Days
- Discount on Service and Products
- Dynamic & energizing environment
$14.00- $20.00/ hour
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