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Wine Sales Associate

2 months ago

Los Angeles California, United States Eataly North America Full time

Wine Store Associate Role at Eataly North America

**Key Responsibilities:**

* Assist guests with all aspects of their shopping experience, including product guidance, securing out-of-reach items, and loading heavy merchandise.

* Provide prompt, efficient, and friendly guest service, ensuring a positive experience for all customers.

* Educate guests about Italian wines, beer, and beverages sold at Eataly, offering expert knowledge and recommendations.

* Receive and stock wine and wine store merchandise, reviewing invoices as necessary.

* Rotate, face, and replenish merchandise to maintain an attractive and well-stocked store environment.

* Execute La Scuola Sip & Savor wine classes under the direction of the Beverage Director, setting up for each class and introducing guests.

* Open wine and pour for guests, describing flavor profiles, pairing details, and winery information.

**Requirements:**

* Ability to work in a fast-paced environment and provide excellent customer service.

* Knowledge of Italian wines, beer, and beverages, as well as wine and food pairing principles.

* Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.

* Ability to lift and move heavy merchandise, as well as stand for long periods of time.

**What We Offer:**

* Competitive compensation and benefits package.

* Opportunities for professional growth and development.

* A dynamic and supportive work environment.