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Customer Service Ambassador
2 months ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K Stores, Inc. As a Lead Customer Service Representative, you will be responsible for providing exceptional customer service and leading a team of Customer Service Representatives to achieve sales and customer satisfaction goals.
Key Responsibilities:
- Provide excellent customer service to internal and external customers
- Lead a team of Customer Service Representatives to achieve sales and customer satisfaction goals
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to achieve business objectives
- Stay up-to-date with company policies and procedures
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Availability to work flexible hours, including evenings and weekends
