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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and contributing to the growth of our successful insurance agency.
Key Responsibilities- Provide top-notch customer service and support to clients, addressing their inquiries and concerns in a timely and professional manner.
- Assist clients with policy changes, updates, and claims processing, ensuring seamless and efficient service.
- Maintain accurate records of customer interactions, ensuring data integrity and compliance.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Detail-oriented and able to multitask, with a focus on delivering high-quality results.
- Previous customer service experience preferred, but not required.
- A competitive salary and benefits package, including dental, health, and vision insurance.
- Opportunities for advancement and professional growth within our agency.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.