Member Experience Representative

3 days ago


Mechanicsburg, Pennsylvania, United States Sam's Club Full time

We are seeking a highly skilled Member Experience Representative to join our Sam's Club team. As a Customer Service Ambassador, you will play a critical role in providing exceptional member experiences and driving sales growth.

Job Description

The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a strong passion for delivering outstanding customer service. If you are a motivated and results-driven individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.

About Our Team

We are looking for friendly faces who can think on their feet and provide solutions to complex problems. As a Front End Sales Associate, you will be responsible for creating a positive and welcoming atmosphere for our members, ensuring they feel valued and supported throughout their shopping experience.

Responsibilities and Expectations
  • Provide exceptional customer service, responding promptly to member inquiries and resolving issues efficiently.
  • Operate cash registers, handle transactions accurately, and maintain a clean and organized workspace.
  • Support members through the self-checkout experience and resolve any technical issues that may arise.
Our Benefits Package

We offer a comprehensive benefits package, including:

  • Competitive hourly rate: $16.00 - $23.00 per hour*
  • Performance-based bonus awards
  • Health, vision, and dental coverage
  • 401(k) plan with company match
  • Paid time off, parental leave, and bereavement leave
  • Short-term and long-term disability insurance
  • Company-paid life insurance
Additional Information

Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.



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