Medical Spa Coordinator

3 weeks ago


Arlington Heights, Illinois, United States ThrIVe Wheeling Full time

Job Overview

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We are seeking a highly organized and dedicated Front Desk Coordinator to join our dynamic medical aesthetics practice at ThrIVe Wheeling. As the first point of contact for patients, you will play a critical role in ensuring smooth operations at the front desk.

Key Responsibilities

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  • Manage lead inquiries via phone, email, and online platforms, ensuring timely follow-up and clear communication.
  • Schedule and confirm appointments according to spa protocols to ensure smooth and efficient workflow.
  • Welcome and check clients in using software, collecting necessary paperwork and ensuring a seamless experience.
  • Handle patient check-out, including processing payments, scheduling follow-up appointments, and ensuring proper documentation.
  • Exhibit a professional attitude, diplomacy, and ability to handle difficult situations.
  • Maintain a beautiful and clean physical environment in all areas of the medical spa.

Requirements

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  • High school diploma or equivalent required; a bachelor's degree is a plus.
  • Prior front desk, administrative, or customer service experience, ideally in a medical or aesthetic practice.
  • Strong organizational skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask in a fast-paced environment while maintaining a calm, professional demeanor.
  • Proficiency in Microsoft Office Suite or Mac equivalent.

Benefits

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  • Competitive salary: $40,000 - $50,000 per year.
  • Consistent days off.
  • Paid time off.
  • All major holidays off.
  • Opportunities for growth and advancement within the practice.
  • Generous employee discounts on aesthetic treatments & products.

Work Schedule

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Wed-Fri 8-6, PLUS regular weekend availability required.



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