Medical Spa Coordinator
3 weeks ago
Job Overview
">We are seeking a highly organized and dedicated Front Desk Coordinator to join our dynamic medical aesthetics practice at ThrIVe Wheeling. As the first point of contact for patients, you will play a critical role in ensuring smooth operations at the front desk.
Key Responsibilities
">- Manage lead inquiries via phone, email, and online platforms, ensuring timely follow-up and clear communication.
- Schedule and confirm appointments according to spa protocols to ensure smooth and efficient workflow.
- Welcome and check clients in using software, collecting necessary paperwork and ensuring a seamless experience.
- Handle patient check-out, including processing payments, scheduling follow-up appointments, and ensuring proper documentation.
- Exhibit a professional attitude, diplomacy, and ability to handle difficult situations.
- Maintain a beautiful and clean physical environment in all areas of the medical spa.
Requirements
">- High school diploma or equivalent required; a bachelor's degree is a plus.
- Prior front desk, administrative, or customer service experience, ideally in a medical or aesthetic practice.
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment while maintaining a calm, professional demeanor.
- Proficiency in Microsoft Office Suite or Mac equivalent.
Benefits
">- Competitive salary: $40,000 - $50,000 per year.
- Consistent days off.
- Paid time off.
- All major holidays off.
- Opportunities for growth and advancement within the practice.
- Generous employee discounts on aesthetic treatments & products.
Work Schedule
">Wed-Fri 8-6, PLUS regular weekend availability required.
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