Senior Human Centered Design Consultant

3 days ago


Atlanta, Georgia, United States Innovative Healthcare Informatics, LLC Full time
About Innovative Healthcare Informatics

We are a healthcare consulting organization dedicated to helping our customers achieve success. Our employees enjoy a work culture that promotes integrity, transparency, innovation, compassion, service, and excellence.

We are seeking a Senior Human Centered Design Practitioner/Consultant to lead and facilitate Human Centered Design projects and work with software development teams.

Responsibilities

User Research

  • Conduct virtual focus-group discussions, one-on-one interviews, and other participatory research methods
  • Review background research, uncover gaps, and develop a strategic approach for research
  • Assist in field plan development, including selecting proven insights research methods and tools and creating new methods to achieve research objectives

Analysis/Synthesis

  • Distill user-research learnings into actionable key insights
  • Design and develop client presentations beyond PowerPoint; make it an experience
  • Document project process through photos and videos to be used for case studies and learning products

Ideation and Prototype Development

  • Translate research findings into effective, user-centered experiences through low-fidelity prototypes
  • Test and validate ideas with users, and be able to quickly pivot and iterate prototypes as you learn
  • Demonstrated ability to document creative process and rationalize decisions based on actual findings

Strategy Development

  • Work with customers to develop strategy based on user research and insights
  • Lead strategic discussions with customers and stakeholders
  • Create and execute HCD strategy

UI/UX Design and Execution

  • Design prototypes, at mid-level fidelity, to effectively communicate concepts to users and clients
  • Design and build artifacts
  • Design solutions that meet measurable business goals and requirements
  • Provide UI/UX subject matter expertise to support software product development teams
Requirements

User-Centered Design

  • Experience in qualitative, participatory research, persona development, customer journey mapping, and/or visualizing other user-experience flows
  • Toolbox of proven methods to select interventions

Facilitation

  • Experience in leading workshops with participants at different learning and ability levels
  • Ability to create an inclusive experience and effectively engage participants

Creative and Design Abilities

  • Proficient in strategic concept development and convergent and divergent thinking methods
  • Strong understanding of design principles and their application to human behavior
  • Fluent in Adobe Creative Suite and proficient in graphic design

People Skills

  • Excellent interpersonal skills and empathetic disposition
  • Sensitive to cultural differences

Communication Skills

  • Professional communication skills and ability to present and sell ideas

Preferred Skills

  • Ability to lead a design team and manage multiple design projects
  • Understanding of digital UX and global web platforms
  • Experience in Human Centered Systems Thinking


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