Senior Human Centered Design Consultant
3 days ago
We are a healthcare consulting organization dedicated to helping our customers achieve success. Our employees enjoy a work culture that promotes integrity, transparency, innovation, compassion, service, and excellence.
We are seeking a Senior Human Centered Design Practitioner/Consultant to lead and facilitate Human Centered Design projects and work with software development teams.
ResponsibilitiesUser Research
- Conduct virtual focus-group discussions, one-on-one interviews, and other participatory research methods
- Review background research, uncover gaps, and develop a strategic approach for research
- Assist in field plan development, including selecting proven insights research methods and tools and creating new methods to achieve research objectives
Analysis/Synthesis
- Distill user-research learnings into actionable key insights
- Design and develop client presentations beyond PowerPoint; make it an experience
- Document project process through photos and videos to be used for case studies and learning products
Ideation and Prototype Development
- Translate research findings into effective, user-centered experiences through low-fidelity prototypes
- Test and validate ideas with users, and be able to quickly pivot and iterate prototypes as you learn
- Demonstrated ability to document creative process and rationalize decisions based on actual findings
Strategy Development
- Work with customers to develop strategy based on user research and insights
- Lead strategic discussions with customers and stakeholders
- Create and execute HCD strategy
UI/UX Design and Execution
- Design prototypes, at mid-level fidelity, to effectively communicate concepts to users and clients
- Design and build artifacts
- Design solutions that meet measurable business goals and requirements
- Provide UI/UX subject matter expertise to support software product development teams
User-Centered Design
- Experience in qualitative, participatory research, persona development, customer journey mapping, and/or visualizing other user-experience flows
- Toolbox of proven methods to select interventions
Facilitation
- Experience in leading workshops with participants at different learning and ability levels
- Ability to create an inclusive experience and effectively engage participants
Creative and Design Abilities
- Proficient in strategic concept development and convergent and divergent thinking methods
- Strong understanding of design principles and their application to human behavior
- Fluent in Adobe Creative Suite and proficient in graphic design
People Skills
- Excellent interpersonal skills and empathetic disposition
- Sensitive to cultural differences
Communication Skills
- Professional communication skills and ability to present and sell ideas
Preferred Skills
- Ability to lead a design team and manage multiple design projects
- Understanding of digital UX and global web platforms
- Experience in Human Centered Systems Thinking
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